Poor customer service from this company… Poor customer service from this company and they don't really care about the customer experience. I would not purchase from this company again and would not recommend them.

CONSUMER BEWARE we had had a terrible experience with this company. we feel we were purposely misled on shipping times, and would have never ordered from this company had we known that the product would not arrive for as long as a month or later, since they inform us AFTER the order was funded, that they do not even have the item in stock. Additionally, we were treated rudely by one of their staff when we tried to resolve the issue. they offered no resolution, and made no effort to make it right.

Seems to me they are scoundrels Seems to me they are scoundrels, I ordered a $6,388 generator kit, they decided to ship only part of the kit leaving out the base. They decided to charge me the full amount of the kit, and told me the base would be shipped 2.5 months later. I told them they had not right to do that, I cannot have a 400lb generator sitting around and I cannot do anything without the base, cancel the order. I am still waiting on the credit to my account and filed a dispute with the credit card company. They were very fast to charge the full amount for a partial shipment. Buy from someone else.

I ordered a compressor on Sept I ordered a compressor on Sept. 22, 2023. Website promised 2 to 5 business days delivery. Today is Oct. 3, end of day and I still can't get a direct answer on If I will receive this compressor, a tracking number or who to contact! Who is in charge there?

No One Beats PED Expert Advice! They will walk you through anything and their experts have been around the small equipment industry. Dale, the engine expert was a Briggs tech for 20 years. I bought a bunch of home improvement products for my home. I love my new ecobee 4, an indestructible water hose, a pressure washer, and a portable generator. All going strong! If you take care of your equipment, it'll take care of you.