Kevin Downing
GBOrdered a Toro Leaf Blower/Vac and… Ordered a Toro Leaf Blower/Vac and delivery was in 3 days when 4-7 business days are quoted for free shipping. Very satisfied!
PAT BASILE
GBLet the buyer beware Let the buyer beware Purchased a generator from this company and it was defective. Instead of them sending a replacement or a refund they quoted there sales policy and said to call the manufacturer. They will not fight for there customer or help them in any way.
JAMIE BAUDIZZON
GBCONSUMER BEWARE we had had a terrible experience with this company. we feel we were purposely misled on shipping times, and would have never ordered from this company had we known that the product would not arrive for as long as a month or later, since they inform us AFTER the order was funded, that they do not even have the item in stock. Additionally, we were treated rudely by one of their staff when we tried to resolve the issue. they offered no resolution, and made no effort to make it right.
vky
GBRosanna exceeded my expectation for Customer Service I recently contacted P.E.D. Customer Service and had the pleasure of dealing with Rosanna who when out of her way to assist me with the shipping logistics of an item I had just purchased. I can't say enough good things about the professionalism and promptness Rosanna gave me regarding my purchase. I hope PED management acknowledges how valuable she is, she's a keeper. Thank you, J. Mc
One Life
GBI purchased a Quincy Air compressor… I purchased a Quincy Air compressor from Air Compressors Direct (ACD), aka Power Equipment Direct (PED) on 11/30/20 with a shipping date of 12/10/20 (at the latest from the factory). I contact ACD on 12/11/20 to find out the status of my order because they never sent me an update and they said Quincy was the holdup in shipment. I waited till 12/14/20 and still no update. I contacted ACD and they had no information. I asked to talk with a supervisor and supervisor was in a meeting. They would call me back that day. No callback. Called Quincy, the manufacturer, they said they have not received a purchase order from PED since 11/25/20! I called 12/15/20 and asked to speak with a supervisor. Nope, supervisor was in a meeting. Asked for a callback. No callback. These people are scammers. Stay away!