Steve Walton
GBThe worst customer service i have had… The worst customer service i have had with a security company. I have tried canceling multiple times with them and spent hours on the phone and yet my account still gets charged. Do not give this business your information or money! The only easy thing it seems is to get roped in
Oswald
GBIt was a very good experience for this customer. I was able to contact the Frontpoint representative quickly and he was very helpful. We tried to fix the faulty door alarm but could not repair it. He told me that he would send a replacement by FedEx shortly and was very friendly and courteous.
Rick
GBPeace of mind at last I was getting ready for a trip to the grand canyon with my brother and had been saving money in the closet.coffee can. I kept track of what I had and a week before the trip, I came home and the can was completely empty. It was filled with only silver coins and some bills including two $100 bills on top.. The can was full, so it was about a grand. The trip was paid for; this was my fun money. I had been thinking of getting a security system, and that sealed it. I am very pleased with the ease of set up and remote monitoring. I will add some cameras soon as I am away a lot and would like to be able to see what's going on in the house if anything. Great customer service. Thank you FrontPoint.
Scott Sincerbeau
GBSimple, effective,easy to use. It took me less than 10 minutes to install. Set up with your tech on the phone was simple, testing each opening, simple walk thru of arming and disarming. It works like a charm, we had never had an alarm system in48 years of marriage. We were a bit intimidated prior to purchase,it was easy- no sweat. Thanks
Michael Okuley
GBOur custom log home now has a custom security system!! We checked several security providers, from the largest to some small, local providers, however in reviewing customer comments on line, regarding FrontLine, we made the decision to contact them. From the initial contact to installation, the process was very smooth, low pressure and we could not be more pleased with the results. Our "cabin" is a get-a-way haven, so we are not on site full-time, (yet) and this system has given us peace of mind, knowing we are able to monitor and adjust the system either with the smart phone or lap top, remotely. As a retired commercial insurance agent, we really appreciate the full support that FrontLine provides, and highly recommend them to anyone looking for a great organization to work with.