Perfect! Payment Deport has been working perfectly as my credit card vendor. I've had to process some large charges and they gone through without a hitch. The Payment Depot rep that's been working with me (Andrew Winscott) really has a been a star; I don't think it's ever taken him more than a few hours to respond to any of my emails.

They are Awesome They are Awesome! It has been over 1 year with Payment Depot. They have pretty clear statements and communications. There has been a couple of hiccups but who doesn't have them. They resolved the hiccups with their awesome customer service. We used their portal for online and mobile transaction and their traditional table top terminal for in office transactions. They make us look awesome with the different tech for a dental office. The membership fee lowers our month cost for taking credit cards If you average the fees, it averages around 2% less then the 3 and 3.5% flat rates.

Not good for small business start ups… Not good for small business start ups that have not yet launched or experience delays in launching. The PCI verification is impossible in this situation and yet they will charge $74.99/moth taken directly from your bank account. You cannot manage your account online. No human being comes to the phone save the “Calling Service who are mere note takers. Because they set up your account linked to your bank account you cannot easily remove their tentacles from your bank account.

Great Company w/ Great Service, but not one size fits all. Overall, this company helped us get going and started in the industry. As with most payment processors, we found other options that were better for our business. We have no complaints about service or otherwise operational complaints. I can’t really say we have any complaints of any kind as this is a great company. However, being a third party company does costs end users more. Going direct through First Data or Clover can save you in certain instances. But if you have a large volume business, then this might be the better fit.

since stax aquired payment depo since stax acquired payment depo, I have hundreds in overcharges, no one calls me back, multiple emails have been ignored, downloading invoices and pci compliance do not work. I have been requesting to closed my account and refund overcharges since last week. Still nothing has been done. I encourage anyone else having these issue call Florida attorney general for help.