To be honest I had a small hitch trying… To be honest I had a small hitch trying to get things rolling with my POS, but Zach helped answer everything I asked and was very knowledgeable and clear with his answers. I feel 100% confident he could help me or others with all other future problems. We spent a lot of time together and anything he did not know he found out and got back to me very quickly.

The changeover was quick and seamless The changeover was quick and seamless. Card Processing Machine was the latest model and brand new (not refurbished like some Merchant Service providers). And we are saving Money on processing fees versus our old processor. Deposits are quickly deposited into bank with no delays. I am satisfied with Payment Depot.

Excellent Customer Support I have always received excellent customer support from their staff. This time is no exception. I was charged errorneously the monthly data fee when I activated my new device. Called their tech support and explained the problem. They reversed the charge and made sure it won't happen again. I have been a customer for over 4 years now. I would highly recommend Payment Depot.

Great Company w/ Great Service, but not one size fits all. Overall, this company helped us get going and started in the industry. As with most payment processors, we found other options that were better for our business. We have no complaints about service or otherwise operational complaints. I can’t really say we have any complaints of any kind as this is a great company. However, being a third party company does costs end users more. Going direct through First Data or Clover can save you in certain instances. But if you have a large volume business, then this might be the better fit.

Can you be a fan of a credit card processor? I had an honestly great experience getting set up and over the first couple months working with Payment Depot so far. Our account manager Rebecca reached out early and helped through the setup process. We've changed credit card processors a few times in the last several years. It's not enjoyable, but Payment Depot made it as painless as I've ever experienced or could reasonably expect. Their rates are substantially lower than any of our previous vendors, and they charge the fees in the most transparent way I've seen. It makes accounting for the fees upfront, and logging them on the backend easier. It saves us extra work we didn't really think about before. All around making the switch to Payment Depot has been a huge plus for us.