We process a few million a year We process a few million a year, so the savings are substantial for my business.

Pushy sales, high cost to your clients This company will absolutely harass you to get you to sign up. After months of pressure, I spoke with them only to find out that their software simply transfers the credit card processing fee from the business to the client. Furthermore, their rate is 3.5% when our processing company only charges 1.95%. It does not work with Care Credit where the rates are higher, so no benefit there. It also does not integrate with our practice management software so whatever we would save in credit card fees would be used in staff time to run the cards in one system then manually enter into another. Not to mention creating a multistep workflow that increases the risk for human error in a busy office. I am the administrator and blocked their entire domain from being able to email me after multiple request to remove our practice from their contact list. They then started harassing my controller who also blocked them. They are now harassing my physician directly. I literally had to get my IT team to block the domain from the entire office to stop the multiple emails and confusion. They continue to call my front desk multiple times per week which means my staff is busy dealing with them rather than our patients resulting in lost revenue. Maybe someday we will get them to leave us alone....

Program has been really great for us Program has been really great for us. Their systems integrated well with our practice management software, while saving us a small fortune on our processing fees. They provided a very simple installation procedure, and the system provides our patients multiple and easy ways to pay. Part of their program offers a hosted payment page, at no charge to us as well as allowing us to invoice our patients for electronic payments right out of our own software system. At no charge, they customized some of the payment features to match what our offering to patients are. Because of these it made things easier for our multiple locations and users, who provide different specialties. Overall program is a big benefit and a lot easier to use then our prior system.

Excellent program Excellent program. And their customer service personnel has been extremely helpful and pleasant to work with. We were having trouble training my workers on the system, so the representative set up a call and put them through an online demo. A merchant processor has never taken the time to accomplish that for us. We started the system in September and have already saved over $30,000 in credit card processing costs.

Con artists Con artists. Guy called and gave me the whole sales pitch and what they do is try to steer you customer away from using a credit card by automatically adding a 3.5% surcharge to your customer's bill to use credit card. They claim their service will take the place of your credit card processing, which of course it will if NO ONE USES CREDIT CARDS! Point is, why should you pay them $65/month when you can just use a calculator and tack the 3.5% on your customer's bill just the same?