Tech Jake arrived at our home on… Tech Jake arrived at our home on 7/22/2022 and started working on Generac after we told him the problem we were having. At first, he thought it was the battery but he looked at the terminals going to the battery and they were corroded causing a bad connection and not sending voltage to startup unit. So he replaced them and it started right up. The last Tech should have caught this but that's another story. However, because of this mistake they didn't charge us for anything and we greatly appreciate it. Now we're getting ready to purchase a new one since we had this since 2006. Again, thanks to Jake he saved the day and so has Generac! Your Customer Service is outstanding as well.

Great Service Coordination, and scheduling was perfect. Test went well. They should suggest covers for the equipment after install.

Chris came to see why my Generac… Chris came to see why my Generac generator was not working. He diagnosed the problem, changed the two parts and explained what they do. Chris was knowledgeable, courteous and friendly. I will definitely use CDS and Chris again and will refer to friends and family. Much appreciated.

Annual service performed professionally CDS maintains the Generac standby generator at our home. As in previous years, they contacted us when it was time to renew, and took care of the service without any fuss. We lose power about 2-4 times/year, and the generator has always worked fine.

The lenght of time it took to finish… The lenght of time it took to finish the project . Signed contract in May 23 finished Feb 24. the mess the contractors made of the front lawn. the charges from BGE , we were told a few thousand , we were charge 10,600$, not meeting code when Harford county inspected