Mark & Sarah
GBGreat team all-around Great team all-around. Very happy with our experience and the floors look GREAT!
Anne Blair
GBsearch for vinyl worked to help me find the right vinyl in color and warrenty
Mr. George
GBTop Floors Carpet One - Nice work on the carpet and hardwood install We had a total of 6 rooms done; 4 carpeted and 2 hardwood. The carpet and hardwood installs were completed to satisfaction and look very nice. The workers were on time and respectful. The installs were done on separate days. Five for the carpet and two for the hardwoods. Out of the 7 only one (hardwood installer) didn't seem to speak fluent English. However, he was efficient at installing the flooring. The only issues I had is that one of the transition strips came unglued. The installers had used hot glue to secure it. In addition, they just need to do a better job at following up with and engaging the customer. I had to request a receipt for the work completed. I had also requested proof of liability insurance which was not provided prior to starting the project. Other than that I would use their services again and recommend the firm to others.
Tia Lynn
GBSuperb! Top Floors & Carpet One had been recommended to me by a trusted friend and he could not have been more right. A locally owned business, the showroom was intimate and the service was personable without being pushy. They worked patiently with me to find the exact flooring that fit my desire to be as environmentally responsible and fill the bill of being economically feasible and beautiful! The installation was scheduled and fulfilled perfectly. The followup by the lead sales consultant for our job was more than satisfactory and we are looking forward to the next step in the flooring process without reservations. Top Floors is not your over-advertised, big chain flooring store ... and you know that you are getting truly excellent products and service.
Wayne & Denise Schmitz
GBExcellent customer service! We've used Top Floors several times and we'll call them for our next job! We added hard woods on the main level, put a wood looking laminate in our basement and new carpet on our second floor. Pricing is right and very accommodating. The work is fantastic. Installers were on time and professional. For all your flooring needs I recommend contacting Dan & Becky!