oscar allison
GBI contacted audiovideonation.com for a Sharp AQUOS LC-70SQ15U 70" 1080P LED 240Hz 3D Smart HDTV I contacted audiovideonation.com to purchase a Sharp AQUOS LC-70SQ15U 70" 1080P LED 240Hz 3D Smart HDTV that I wanted to get for mycompany. Shopping at audiovideonation.com was quick and reliable, and unique customer service experience.I would be sure to use services again.
Catalina
GBCustomer Service over the top Hi, I recently bought accessories as a surprise for my boyfriend's home theater system. When I got the package I found out I had ordered the wrong ones. Thank goodness for Stephanie at Audio Video Nation -- she called me shortly after my email, helped me get my return processed, and helped me buy the right ones. I really appreciated her patience and help. Thanks so much
Spice TwoFivefour
KEThe AVN crew was very professional The AVN crew was very professional, polite and easy to communicate with. They gave us a listening ear to every important area we needed paid attention to. They also arrived on time for the recording gig we hired them for. Couldn't get any better. Absolutely satisfied.
mike shim
GBOrdered Denon AV receiver online Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer service and Jason answered and when I complained he says he would get to the bottom of this and call the shipping manager to find out and call me back. Two days passed and nothing. This is probably the worst online shopping experience I've ever had and I shop online a lot. If no star is available I would give it to this business.
Patrick
GBShady I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* that I upgrade to freight shipping (instead of using the free shipping I chose), that I add a 3-year third party warranty, and that I add insurance. He also asked for my credit card security code over the phone. Those are some slimy low-ball sales tactics. I canceled the order and shopped elsewhere.