Carpet One Floor & Home of Billings

505 S 24th Street West, 59102, Billings, United States
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4.05
Based on 20 Reviews

5

55.00%

4

25.00%

3

5.00%

2

0.00%

1

15.00%
About Carpet One Floor & Home of Billings

Carpet One Floor and Home of Billings was founded in 1982, for the last 34 years we have been family owned and operated. We take pride in doing our job well. We are home to the Beautiful Guarantee and the installation guarantee. We are the only company in Montana that sends 100% of used carpet cushion and cushion scraps to recycling. We are home to the "Healthier Living" installation. It is our mission to create healthier living spaces for our customers. Thanks you for honoring us with your business.

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Jim Kelly
GB

Don't buy anything from Carpet One Don't buy anything from Carpet One! I've made the same mistake for the third and last time. They screw every order up and, don't stand behind their products and services and never follow-up. The owners are the culprits and set the culture. They can't even keep good help.

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Tim & Lisa
GB

Finished product looked great The end result looked wonderful and we are very happy. Initially the installers didn't put pad under our carpet in one closet but upon talking to carpet one they came that same day and fixed the misunderstanding. They were very kind and did a great job. We will use carpet one again.

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Pam Bjorgum
GB

Top Notch! I am thrilled with all of the carpet, wood, & tile flooring in our new home! Love the my tile shower & kitchen backsplash too! The materials and installation are awesome. You will love working with Jim and Sarah! It's so great to have a professional interior decorator to work with-Thanks Sarah!

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KAREN ALLEN
GB

Carpet One honors their satisfaction guarantee The installers did an awesome job but one section just didn't look right. I called Ron Scoles, Managing Partner of Carpet One here in Billings and he came right out. He inspected that "odd looking" section and told me he would call me that same day with options. He called me a few hours later with two options: Do a deep steam cleaning to see if the pile would come up and match OR redo that area. I chose to have it redone the way it should be. Without hesitation he told me he would contact me as soon as the order came in. He did and made the reinstallation arrangements. My Living room and Dining room look perfect and seamless!! Will I ever recommend Carpet One to my friends and would I choose to purchase new carpet from Carpet One again? ABSOLUTELY!!! I trust the folks at Carpet One Floor & Home here in Billings. They do what they promise!!

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Jim Nell
GB

There were many choices in floor… There were many choices in floor coverings. The staff at the store were good to work with and offered good advice. The installers were on time and did a terrific job.

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