Luxury Vinyl kitchen floor All the people at Franklin Tile Carpet One are extremely friendly, patient, and most of all, knowledgeable about floors. They worked with me on my new kitchen floor, and made sure I was happy with every aspect of the process. The installers did a beautiful job, and were worth every penny. I am very picky, so they met my every expectation! I would definitely choose Franklin Tile and Carpet again for any flooring needs, and recommend them to anyone!!

Sold us floor but it didn't come with transition strip. We purchased floor, it was delayed, once installed the brand (armstrong) didn't come with transition strip to hallway hardwood. What they installed broke, called to have replaced then we were told the company didn't make it. Very frustrated, staff didn't retu r n our calls. We finally went on youtube and find someone who made his own. Thats what we did. We have a 5 ft transition and they came and measured, they knew we needed it but never informed us, and tried to get by with a plastic strip!

Carpet purchase and installation We worked with Say in selection of a carpet for the downstairs of our condo in Franklin. We found Say to be most helpful, informative and professional in determining our selection of a carpet. The carpet installers were likewise most professional and very pleasant and extremely diligent. They completed the installation between approximately 11:45 and 5:00 and did a superb job! We love our new carpet. We would most definitely return to Franklin Tile Carpet One Carpet for future needs. They installed the carpets on the top floor of our condo approximately 16 years ago and it has held up beautifully which is why we returned to the store.

Disinterest in sale Carpet was purchased and installed on stairway. Nice job and good product. Floor was measured for estimate to replace in basement prior to purchase. I contacted Carpet One and inquired about the delay and was told I would be contacted which did not happen. My guess is we were not important enough.

Franklin Tile … This is the second time i have used Kathryn to do flooring projects and they do a fabulous job!! She is very accommodating and a true pleasure to work with. I will use them for other future flooring needs and highly recommend her to anyone.