Boatman Carpet One We used Ken at the Boatman location (Cypress, TX) and were very impressed with his knowledge of different materials as well as his willingness to find a way to work within our price range. Ken made the process so easy, answering all of our questions and being available with updates throughout the process. We were very impressed with how quickly they got the job done. The final product was absolutely gorgeous! We love our new floors and the fact that there wasn't as huge mess to clean up after the fact.

Excellence plus advocacy We couldn't have improved our experience with our local Carpet One store. New to the area and facing a new build project, we stopped at Carpet One because they were open on Saturday. What a lucky move that was! Ben Palter has become a friend and trusted ally. He had local connections that allowed us to find a hardwood craftsperson and other local gems. His humor, knowledge of the products he sells, and wholehearted advocacy for our vision and our needs made him one of our Port Townsend family. He has called us with important information, shared wisdom about choices of tile we were considering and helped us design, plan, and execute a wonderful look for our new house. Unqualified recommendation from us.

Campbell River Branch: truly awful Campbell River, BC; I won compensation from these people after they did an absolutely appalling job on my flooring. They basically stopped taking my calls when I voiced my concerns so I took legal advice. During my research in setting up the case with the Lawyer, I was staggered at the amount of people who had issues with them - people involved in every aspect of the flooring industry. Avoid.

Excellent professional, quality and installation of beautiful wood floors Carpet One installed oak parquet wood floors throughout my whole house. They did an excellent job, taking their time to level the floor to insure the wood was laid properly. This was a big job with a room needing major leveling. They were professional and respectful. It took longer to install because they cared about doing an excellent job. My love my beautiful floors. Gene Fischer was always available for questions, inspected their work and explained proper care of my new floors.

We recently bought laminate flooring at… We recently bought laminate flooring at Carpet One in Sioux Falls, SD. Janelle was our sales person. We asked a lot of questions - she answered them all in language we could understand. We believe we have the most beautiful kitchen and living room floor. Thanks Janelle! We'll be back.