Never again! We used them because they promised delivery by a certain date since we were having company for the summer.we selected a sale carpet because it would be available. We called prior to delivery date to confirm.everything ok. AT Last Minute......carpet not available!!!!!! They substituted cheaper quality!! We had no choice!!!! Never again!!!!!

Campbell River Branch: truly awful Campbell River, BC; I won compensation from these people after they did an absolutely appalling job on my flooring. They basically stopped taking my calls when I voiced my concerns so I took legal advice. During my research in setting up the case with the Lawyer, I was staggered at the amount of people who had issues with them - people involved in every aspect of the flooring industry. Avoid.

I worked with Deana with Carpet One in… I worked with Deana with Carpet One in Fort Walton Beach. My sellers townhome was under contract and new flooring needed to be put in uptairs. I initially called 3 flooring companies, 1 no showed, another one was thru the roof in price with Carpet One being the most reasonble. Deana was communicative, came out to the home on several occasions to see how everything was going and kept me and my seller in the loop daily. For people to show up is rare anymore so we were very pleased with Deana and Carpet One and I plan to refer them and to use them on my home. Kelly Morgan ERA American Real Estate

Did not Choose Carpet One, but still impressed Top notch company. Although we did not do business with Carpet One, they provided us an estimate and would have been very pleased to have used them for our hard wood flooring needs. Everything was very professional and from the initial contact all the way to the point we informed them we were going with someone else. Will definitely give them future opportunities to earn our business.

Boatman Carpet One We used Ken at the Boatman location (Cypress, TX) and were very impressed with his knowledge of different materials as well as his willingness to find a way to work within our price range. Ken made the process so easy, answering all of our questions and being available with updates throughout the process. We were very impressed with how quickly they got the job done. The final product was absolutely gorgeous! We love our new floors and the fact that there wasn't as huge mess to clean up after the fact.