Excellent Customer Service Started the new carpet process with another area retailer. Got a bid from Carpet One/San Ramon to compare. The way they handled the process from beginning to end was soooo much more personal! Better follow up and follow-thru. Sharon and Ken were exceptional in their assistance and communication.

Material good, installers very poor I was very pleased with the purchase of carpet and floor tiles. The sales reps and Ken, who measured and checked the work were professional and courteous. The men who installed the floor tiles were very good. However, the carpet installers piled up my furniture and house plants on the deck and in the bathroom. (Pictures available) When my daughter questioned the items on the deck the installer told her I had said it was okay to put them out there. This is untrue. I was unaware they had done this until much later when I complained to them about the way they had stacked the furniture on top of each other and saw my houseplants wilting in the sun.. Just this week I found some gouges in my grandmother's secretary (circa 1935) which had been jammed into a bathroom. The damage was small but the manner in which the installers did their work and their attitude were very poor. However the lie about my giving permission to cram everything on the deck was unforgivable.

Great job, start to finish. Our experience was very good. Job was done efficiently and on time. Allowed us to break the work into two separate days, making our preparation a lot easier.

On account of mind blowing… On account of mind blowing illustrations, your web look is much the same as obvious. Furthermore, your administrations aren't vastly improved, however I'll value your quick response to time.

Fantastic service From the beginning of our search for the perfect carpeting for our master bedroom to the final installation this was a great experience. Thank you to all of the staff at Carpet One!