BUTEAU, TIM
GBDiasappointed I was a little disappointed about lack of sales person returning emails and some mistakes with the measurements and orders.
ESHLEMAN, HAZEL
GBMaterial good, installers very poor I was very pleased with the purchase of carpet and floor tiles. The sales reps and Ken, who measured and checked the work were professional and courteous. The men who installed the floor tiles were very good. However, the carpet installers piled up my furniture and house plants on the deck and in the bathroom. (Pictures available) When my daughter questioned the items on the deck the installer told her I had said it was okay to put them out there. This is untrue. I was unaware they had done this until much later when I complained to them about the way they had stacked the furniture on top of each other and saw my houseplants wilting in the sun.. Just this week I found some gouges in my grandmother's secretary (circa 1935) which had been jammed into a bathroom. The damage was small but the manner in which the installers did their work and their attitude were very poor. However the lie about my giving permission to cram everything on the deck was unforgivable.
Walker Max
ETGreat service been using since eight… Great service been using since eight year and i am very happy with it
BAME, AMY
GBSwam It was all good except 1 large seam that is very noticeable. We had them out twice to fix it, but still looks just as bad. We were told over time when it was stepped on more it would look better, but a year later it is still extremely noticeable every time we walk into the room.
customer in San Ramon
GBAwesome experience The staff at Carpet One were so so knowledgeable and helped me find a complementary match to my current floor, and their prices are very good.