Stainless Steel Clip Mount /Bumper upgrade suggions felt like your representative was… I felt like your representative was very receptive to me with respect to my concern regarding the "rubber bumper stops" that fell off on the "stainless steel plate" material of the mounting clip. Apparently, the adhesive that was used for your previous "plastic" clip mount, adhered far better than the stainless steel material. I'd suggest having small stainless steel screws/locking nuts adhering the bumper stops to the stainless steel mounting clips. As a matter of fact, that's exactly what I plan to do with my "new" bumpers I received. Again, your customer service was well received, and did not go unnoticed. Many thanks

These are the perfect locks These are the perfect locks. Many cyclists try to make his/her components lighter. Then burden their bike with a lock weighing more than the frame. TiGr locks solve that whether for a commuter or a long-distance gravel rider. The lock's unique appearance alone discourages potential thieves. On top of that your follow-up and great key replacement service keep us happy and secure!

excellent real life theft deterrent I’ve been using TIGR ti locks for 4 years now…..so what is important about the lock is that on an attempt in London the thieves gave up. They couldn’t cut or twist and didn’t grind because of the location. I know it costs a little more but it’s so much better than even a kryptonite new york which thieves have managed to get through and weighs a tonne. Plus TIGR customer service has been top drawer. I have 3 of their ti locks now to use across two people bikes. I trust the locks more than the insurance companies…the only thing that I would say is can we get Tigr locks on the sold secure list so they are insurance approved?

I ordered the TiGr blue mini + I ordered the TiGr blue mini +. The customer service was incredibly efficient and super friendly. The lock arrived within a week. It surpasses all my expectations. i can lock up much quicker without fussing around for the key, and it is light and sleek. I would highly recommend it and the company overall. Many thanks.

The whole story The whole story: great product, was frustrated that I lost the lock cylinder, happy to learn I could replace it, so I did, purchase easy, arrived quickly, works great. Then yesterday, I found the old cylinder! Someone had left it on a ledge near bike parking area I use occasionally. Thank you to the good Samaritan! Now I can order a new shackle and have two locks.