Love them but always room for improvement Could the bumpers on the holster be screwed in place? I’ve lost two locks because they fall off eventually and the lock isn’t as secure then… my only complaint. Otherwise I love this lock (obviously, I’m on my third).

Stainless Steel Clip Mount /Bumper upgrade suggions felt like your representative was… I felt like your representative was very receptive to me with respect to my concern regarding the "rubber bumper stops" that fell off on the "stainless steel plate" material of the mounting clip. Apparently, the adhesive that was used for your previous "plastic" clip mount, adhered far better than the stainless steel material. I'd suggest having small stainless steel screws/locking nuts adhering the bumper stops to the stainless steel mounting clips. As a matter of fact, that's exactly what I plan to do with my "new" bumpers I received. Again, your customer service was well received, and did not go unnoticed. Many thanks

I’ve had the large titanium lock for my… I’ve had the large titanium lock for my commuter bike in Manhattan and Brooklyn for five years, leave it locked to sign posts on the street, occasionally overnight, and have never (so far) had a problem. The lock is incredibly quick/easy to take off its rack and lock up, and also incredibly light. You instantly feel the difference over heavier U locks or chains. And an added plus is that the customer care has been very helpful and generous when I had a problem with a cracked mount. So many companies over-promise and under-deliver. These guys do the opposite. (Re-reading this post it sounds so positive as to sound fake, but it’s real!)

Maybe their product is ok but I never… Maybe their product is ok but I never received it - they couldn't write address properly so it was sent back after I managed to pay custom fees. They didn't show much interest in making this right, sometimes they would respond to the email with few days delay which was annoying. This made me ask for a refund and they didn't refund E 30 for shipment which they made the error on in the first place!

I ordered the TiGr blue mini + I ordered the TiGr blue mini +. The customer service was incredibly efficient and super friendly. The lock arrived within a week. It surpasses all my expectations. i can lock up much quicker without fussing around for the key, and it is light and sleek. I would highly recommend it and the company overall. Many thanks.