Ray
CAPersonally like to thanks CJ" Bernalou… Personally like to thanks CJ" Bernalou Dela Cerna" for her cooperative and patience support on site issue we had on the Circle with Disney
Norm Blais
CAThe alarm system came with the house The alarm system came with the house. It desperately needed servicing and a full reset. Luis spent a couple hours verifying everything. Later Ély patiently walked me through setting up the phone app and verifying that all the functions from furnace to door locks and arming all worked. Excellent service from both tech support and the service technician 👍
Davienne Jacobson
GBSam O gave best explanation of tasks & system! Our internet service got updated. After that we had trouble reconnecting our Fluent system to our internet. We wanted a service person to come to our house and help us. Sam O from Fluent arrived and he was able to make the correct connection. In addition, he replaced our lithium batteries that were old and swelling. We asked him to return later in the week to put in a new doorbell cam and a driveway cam. Sam O explained what he was doing at every step of the process. He was courteous and efficient. We appreciate his work and can recommend him as a Fluent service person.
Bobby S Myers
GBThe worst security company I have ever… The worst security company I have ever used! I've been waiting more than a month for a technician to come to my business. It took almost two weeks to even get an appointment of 4/16/24 and they still haven't sent anyone! Oh by the way, they did CHARGE ME for this non-existent service call...Beware of this company!
Neil
CAExcellent support - I had to call technical support to help… I had to call technical support to help get my side door sensor fixed. The sensor thought is was open when the door was actually closed. I had accidentally the sensor off the door trim when putting in a new battery and reinstalled the sensor improperly. The tech helped me over the phone and back to normal and 100% functional! Much appreciate the support!