Excellent support - I had to call technical support to help… I had to call technical support to help get my side door sensor fixed. The sensor thought is was open when the door was actually closed. I had accidentally the sensor off the door trim when putting in a new battery and reinstalled the sensor improperly. The tech helped me over the phone and back to normal and 100% functional! Much appreciate the support!

Helpful and patient So helpful with activating and setting up my alarm system. Everyone I’ve spoken with at Fluent has been knowledgeable and able to solve things on my end over the phone. The person who helped me activate my builder installed system myself was extremely patient and made sure everything was working properly prior to ending our call. Had to call today because system would not stop beeping. Resolved in five minutes.

Sam O gave best explanation of tasks & system! Our internet service got updated. After that we had trouble reconnecting our Fluent system to our internet. We wanted a service person to come to our house and help us. Sam O from Fluent arrived and he was able to make the correct connection. In addition, he replaced our lithium batteries that were old and swelling. We asked him to return later in the week to put in a new doorbell cam and a driveway cam. Sam O explained what he was doing at every step of the process. He was courteous and efficient. We appreciate his work and can recommend him as a Fluent service person.

The worst security company I have ever… The worst security company I have ever dealt with. Do yourself a favor and do NOT retain this company. Equipment was faulty, I cancelled my account in 2022 and this company is still taking payments. To be clear, I full paid out my contract. Have submitted a cancelation request and talked to numerous agents.... this matter is still ongoing. Do Not Sign with them .... terrible customer service, faulty equipment and rudeness. Back away

I was having serious problems with my… I was having serious problems with my internet provider and had to change providers. Every time I called Fluent, I was treated with respect. The technicians were very knowledgeable and helped me get my system functioning when I was not able to myself. They did this in short order. I was never put on hold for more than a couple of minutes. Far better service than any internet provider I have used. Many companies could take lessons from Fluent in this regard. Wasting customers time, also wastes customer’s money. Fluent has not done this to me.