Service Excellence Tamika took time to explain and make sure I was satisfied and understood everything. She was very thorough and did not rush me even though she was interrupted several times by other Life Storage employees. I liked that she explained to them that she was servicing a customer and need to finish with customer and will call them back. She was very professional, thanked me for storing with Life Storage. I was in Customer Service almost 40 years Corporate and thought it was lost but she demonstrated that there is still those who belive in excellent service. Kudos to Ms Tamika Green, keep giving good service. Shirley Donwell

i was unable to pay online/unit transferred! but will give them a chance .. i was unable to pay online, and my unit was given away. if I am able to book a satisfactory unit tomorrow, I will change my rating. Right now, i am very frustrated!! their website error should not be my inconvenience. UPDATE: manager of unit gave my unit away the day my payment was due - so not super happy about that! however, she did find a similar unit and got that assigned. I need to go visit it later. but am trusting the area will work similar to the one i had that got assigned to someone else. This manager has overall been very good to work with, and I do know that they are super busy!

We moved from Colorado to Tampa and… We moved from Colorado to Tampa and needed a storage unit asap! Ykisha was such a great lady to work with, she answered all our questions and has such a warm welcoming personality! We really appreciated all she did for us after a 3 day drive… thank you!

Stephanie (manager) service was … Stephanie (manager) service was superb! She made my experience seamless. Her attitude was upbeat and very professional. Her knowledge was evident, because she answer all my questions with ease. Moving is a stressful event, however, this part of it was great. Thank you Stepanie 5226 Nansemond PKWY Suffolk, Va.

Doubled price in less than 2 months Suckered me in at a $41 price + insurance. I specifically asked if it was a promotional deal and was told, "Oh no, that's the regular price". What a crock! Received a price increase notice in less than 2 months increasing the price from $41 to $83+insurance, more than double!!. Thank goodness I don't have too much to move because I will be moving.