Maureen Kloman
CHRun away as fast as you can from these guys! I hired Formula GlobalMobility/Granero Moving to ship my belonging from OR to Portugal. The very first complaint was when they came up with an additional 4800.00 for weight overage even after we kept asking the movers if we were good on what we were taking. It took them 8 months to get our things on a ship 10.5 months to actually receive them! Along with another 7800.00 in additional fees storage & insurance and BS fee to get our things on a ship, which never happened! Use anyone but these people! After leaving 10 messages with Granero not 1 return call. I have had to file complaints with USDOT and the FL Attorney General! Both of whom have accepted my case!
Neri
GBIt was a good experience overall It was a good experience overall. The only thing I would recommend is to better the communication between the managers and the crew—as they didn’t have my cell phone number here in Brazil—and it took sometime for them to reach me, as they only had my cell number in the US.
ANDREAS FOERSTER
ESHorrible experience and very bad… Horrible experience and very bad customer service. My name is Andreas Foerster, my delivery was supposed to arrive 4th of August and is getting finally 13th of February. During the process actually is a Company in Brazil handling all and they completly left me in the dark. It has been really horrible as also I have delt with 5 to 6 diferent people as they where leaving the Company. Don´t use this company.
Thaina Zanholo
BRI've been having the WORST service with… I've been having the WORST service with this company. I'm Brazilian and I've choose GRANERO and FORMULA GLOBAL MOBILITY to be responsible for my international moving from Los Angeles to São Paulo. At first (before the moving) the company is extremely responsive and attentive, but after you sign the contract and pay their service, the entire deal changes. First of all. The service I paid is called INTERNATIONAL RELOCATION, they request 60 to 90 days to deliver my goods. They also request myself to be in the new country to receive this shipment. Well... since I'm moving countries for sure I'll be there waiting for my goods. But guess what? 90 days passed and my ENTIRE life (furnitures, clothes, kitchen and bathroom supplies, memories and documents) ARE STILL IN THE USA! Three months passed and NOTHING HAPPENED. I still dont have my stuff with me and I already rented an apartment that are FULLY EMPTY because this company still holding on MY ENTIRE SHIPMENT! Now they requested another month for the goods to arrive in my city. But guess what? I won't be in the country to receive this shipment because I HAVE WORK TO DO OUTSIDE OF THE COUNTRY AND I'VE BEEN WAITING THREE MONTHS FOR IT! I can't sit and wait HALF OF A YEAR for a company to deliver what is mine! They don't care They don't give a date, a confirmation, neither a solution for my case. They are holding on to MY WHOLE LIFE AND THINGS! Extremely disappointed. Horrible service. Horrible company.
Kerim Genc
GBExcellent Work The team showed up on time and got to work immediately. They we flexible and hard working for the whole day. Highly recommend!