5 Star Service 5 Star Service, great team, everyone very professional and very helpful as well. We moved from Florida to Spain and they help us accomplish that. A couple issues with the traveling, small damaged goods but even with that we got assisted and they were kind enough to walk us thru insurance claim. Let’s face it… it’s moving, not always goes perfect but we’re very happy with the service and definitely recommend to friends and family.

It was a good experience overall It was a good experience overall. The only thing I would recommend is to better the communication between the managers and the crew—as they didn’t have my cell phone number here in Brazil—and it took sometime for them to reach me, as they only had my cell number in the US.

Do not hire this company Do not hire this company. I paid for “door to door services”. My stuff has not arrived in full. It was months late. Damaged, molded and inside the box in poor condition. They tricked me with keeping a very poor packing list and the boxes do not match the description. Do not send you the shipment details in advance and after you make notice about things missing, send $1600 invoices with reasons as “Demurrage” afterwards. They have not offered a solution for not loading my 722lbs tool chest with my equipment. They deny having it. And I also still don’t have my car. That costs extra afterwards as well. Reporting this company for scam.

Poor Organization Was not the original company that solicited for our move. The company had an undisclosed relationship with a 2nd part company that was not disclosed until a shipping contract was sent. The American movers did not properly pack a $2,700 television or a crate that was destroyed during the move. The Dutch movers (otherside) laughed at how terrible the crating and item packaging was. The moving coordinator failed to maintain and verify a checklist prior to the move of required documents. Thus a missing insurance document was never confirmed. I do have the original document, reason for loss of document is in dispute. For insurance claim (now based on mass rather than value) is for approximately $600 and was only offered with a Non-Disclosure Agreement.

They are a very professional and responsible Company. They are a very professional and responsible company, making sure that your cargo is safe from the moment it leaves until it reaches its destination.They keep you constantly informed of everything and when a delay arises always explain the situation with respect and courtesy. It was a great pleasure to have trusted them I strongly recommended.