No brakes for a teacher After moving my classroom into a storage unit here I found out this company will not prorate the month. I needed to put my classroom in storage due to changing schools in the upcoming school year. I needed a unit for two months and five days. I only needed five more days until I could move into my new classroom. I have to pay for an entire month. I will not be checking out of my until the month I’ve been required to pay for has expired. Teachers have enough extra experiences. I am very disappointed that your storage company is one of them.

Everyone at the front desk was so… Everyone at the front desk was so helpful, both in person (before the virus lock-down; I don't know what their in-person policy is now) and over the phone as well as via email. Sign-up for space rental was quick and efficient. I particularly appreciate the gate hours, which are more generous than those of all other storage facilities I've used. A great experience so far!

I am so pleased with my choice in… I am so pleased with my choice in picking Purely Storage. Dannell is super professional and courteous. The place is always immaculate and smells so good. Also during this stressful time, I really appreciate what they did for their customers..I intend to recommend them to all my friends that seek storage places.

Look For storage elsewhere The only reason I gave this place 2 stars is because the manager, Dodie was AWESOME. She made everything easy and we communicated well, and she was empathetic to our situation of moving from out of state. HOWEVER, This storage facility is infested with mice and homeless people. Our belongings were covered with mice feces after only being stored for a short time. We stopped in frequently to move and store things and there was always homeless people lurking, hanging out or sleeping in the stair well areas, and a few times we could even hear them fighting. I did not feel safe coming and going especially late at night and when I was alone with my 2 small children. It borders a pretty rough area of town. and sits next to a huge open desert (Explaining the mice?) Anyway, I would not use this place again. Over half of our stuff had to be thrown out because of rodent damage.

The storage unit was apparently… The storage unit was apparently recently treated for bugs and rodents... The problem is, that in this particular unit is a large area of a sticky gooey (and probably poisonous) substance that we could not simply remove... We had to cover over it as best we could to safely store our belongings.