Purely Storage

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2.90
Based on 20 Reviews

5

35.00%

4

5.00%

3

15.00%

2

5.00%

1

40.00%
About Purely Storage

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.

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Steven
GB

Unethical, Deceitful, Fraudulent Business Practices. On or about of March they had placed their own lock onto my storage and denied entry without [ANY] disclosure while placed a ransom charge of $541. All bills had been paid in full prior too and I had all receipts reflecting such which was issued by them that I had made [ALL] successful payments on time. Still to this date as of October 25 2022 my storage and my belongings are being held hostage. Not only being an elderly disabled woman, with little to no energy to be taken advantage of, they literally had physically assaulted me which I had no choice but to file a police report. They have gone too far. This company will even forged documentations before a judge even knowing that I have receipts with their letterhead, so make sure they sign each receipt they give you to prevent forgery if you do elect to put your belongings at risk. Purely Storage - Atwater 201 Gertrude Ave Atwater, CA 95301

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Evette Barlow
GB

Rat Infested Rat Infested - The Beaumont location is rat infested and taking their time with resolving the issues. Once I initially reported the problems with the unit the staff stated that they will take care of the unit and possibly speak to the owner's unit next to mine. Month later we returned to check on the unit, the hole between my unit and the unit next to mines was not fixed and rat droppings were everywhere. Spoke to office workers and they did not even know the start of how I should file a claim.

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Laurie
GB

No brakes for a teacher After moving my classroom into a storage unit here I found out this company will not prorate the month. I needed to put my classroom in storage due to changing schools in the upcoming school year. I needed a unit for two months and five days. I only needed five more days until I could move into my new classroom. I have to pay for an entire month. I will not be checking out of my until the month I’ve been required to pay for has expired. Teachers have enough extra experiences. I am very disappointed that your storage company is one of them.

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Carmen Serna
GB

purely storage porterville California Let's start out :-with your :-greated with :-a smile God only knows what that are thinking ? at the end being disregarded like you never existed eignord the first week having having most of my things in I noticed that my things looked gone through I was sure of that so I got my own lock on as well I thought 🤔 don't need to worry I was wrong when I returned to check on my things my lock wasn't their only theirs decided to vacate days early went into the office reported it To my disbelief told no it's not possible she didn't have time to look at the camera video but she would turn in my report to this day I haven't got word .so I'm going to hire an attorney more money out of my pocket taken them to court what is wrong with them something is very wrong that is certainly not how business is conducted . what are thinking not with a clear mind . nothing is good about it.

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Jason and mia
GB

Sucks They are sums they kept telling I was OK I did not have the money I was in a bad spot and did not get any cash that mouth I called the lady and she saidbthat she will work with is it will be OK I was cool I did not want to lose my kids stuff and then the next call ingot like a week late was them saying we are selling your storage if you don't have like 256 and some I was I just talk to someone about is and I was OK .they where like we don't know who you talk to someone this is what it is .so all comes down I lost my kids and my stuff they wouldn't even let me get my kids pic and baby stuff out of it

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