Worst service ever!!! Do not use this company! They are dishonest and do care about you and your belongs, just about getting paid. We are a military family and moved many times and never had any problems, until we used Legacy Moving Group. WORST MOVING EXPERIENCE EVER, DO NOT USE THEM!!!! Anyone but them!!!! I also wrote a review on BBB.

USE ANYONE ELSE!! Legacy moving group is a broker. They did not make this known upon booking their services. We were quoted a 3k move from NY to FL. They underestimated our move even though we supplied SEVERAL photos showing what we were moving. When the movers showed up they quoted me $7,000!!!!!!!!!! Unprofessional, unwilling to help. DO NOT book anything with them. I wish I did more research prior to booking.

If you are considering using Legacy… If you are considering using Legacy Moving Group to move you - DO NOT DO IT!!!! RUN AS FAR AWAY FROM THEM AS YOU POSSIBLY CAN. This is a broker and you absolutely CANNOT BELIEVE ANYTHING THEY SAY!! I was lied to repeatedly by everyone I talked to. They refuse to return calls and texts. The only thing they care about is stealing your money. Scott, Nowai, Chris and most of all Dillon lied blatantly and intentionally. Save yourself a lot of grief and stress- find a reputable moving company and deal directly with them!!!!

Excellent team! Legacy Moving Group llc were beyond professional and on time! They were patient and responsive during the entire moving process. None of my belongings got damaged in the process. The team was very professional and both speedy but also careful with the move. They took time and attention to detail and were very considerate of my items and where they should be placed. Would highly recommend to anyone looking for a moving company.

Legacy Moving Group told significant… Legacy Moving Group told significant lies to get me to pay a deposit. The sales rep told me that his company owned the moving truck and crew that would be picking up my items. My items were supposed to be moved from point A to point B on the same truck. After I signed the contract and paid a massive deposit, they turned around and sold my contract to another moving company! This new company had an F rating with the BBB, and their plan was to move my items to a warehouse, keep them in storage for weeks, and then move them to my new location - a totally different plan from what the sales rep told me. This new plan was not at all acceptable, so I canceled my contract, but Legacy has refused to refund my deposit, despite the fact that they blatantly lied in order to get me to pay it. Moving is a stressful time, and these heartless fiends will take advantage of you in your most vulnerable state, telling you lies to get you to pay a deposit, and then screwing you once they have your money. [EDIT: The company’s reply that they don’t know who I am is false. They have my money and they refuse a refund. Maybe it is industry standard to store goods in a warehouse, but that’s not what the company sold me. The sales rep (Anthony) told me it would be a direct shipment, and the company owes me a refund for not delivering what was promised.]