C Woods
GB1 star 1 star: Failure to provide service. They failed to fulfill our contract which lead to me losing my deposit. None of my items were moved at all. I reached out to the company and They Blocked! My phone number along with other phone numbers I attempted to call from. I've wait days for replies and now they have also Refused to answer emails. In reality, they have stole my deposit. Horrible business. My advice? Don't use this company ever. Further elaboration on expectations: They will lie about scheduling a truck. They will Revoke all forms of communication. They will respond to this comment with false a impression of their business archetype. Believe me, the continuous negative reviews say it all. Good luck finding honest movers.
Chadwick Whetham
GBDon’t bother with legacy moving group Don’t bother with legacy moving group. They don’t actually do the move. They are a reseller. They’re very responsive and helpful initially. They tell you all the great discounts they can give you on terrifs, and storage fees versus the big name companies then collect half the money down. After that they will completely ghost you. The moving company they sub it out to shows up and they have all new terrif rates and storage rates ( which for me were literally double). If you, don’t sign the new quoted prices they will leave. I tried contacting legacy but the movers who showed up basically stated “it doesn’t matter what they quote. If you don’t sign this now, we leave”. Maybe that’s okay for an local move. You may have time to find another company but for an out of state move with time lines you’re basically held hostage at that point. Any further attempts to contact Chris or chad at legacy were unanswered. They had my deposit, sold the move to another company and then ghosted any issues and responsibilities to their customers.
Adam S
GBOutstanding Great experience. I came into this move without any prior experience with moving companies. Legacy was outstanding with communication at all points in the process. The movers themselves were super friendly and my property was taken care of. Will be using them again in the future.
Davenport
GBWorst service ever!!! Do not use this company! They are dishonest and do care about you and your belongs, just about getting paid. We are a military family and moved many times and never had any problems, until we used Legacy Moving Group. WORST MOVING EXPERIENCE EVER, DO NOT USE THEM!!!! Anyone but them!!!! I also wrote a review on BBB.
Abagnale Frank
INWonderful Experience I had a wonderful experience with Legacy Moving Group. I needed help packing up my 10 x 10 storage unit into a smaller container that would later be shipped by a different company. The two movers I had were on time, worked quickly and took good care of my belongings. They went above and beyond to make everything fit in the container. Legacy Moving Group also had better pricing than other companies. Plus they were very responsive over email for the booking. Overall a great experience. I'm super grateful for their great work.