They are a bunch of scammers Do not use this company. They are a fraud and hold your items hostage if you don’t give them more than agreed from the contract. Horrible DO NOT USE them. They went through another company called Federal moving and Storage that took our stuff because we didn’t Zelle him money to his personal account. We were going to pay with card to the company but he wanted us to have no tracking. They are a scam and a fraud.

SCAMMERS BEWARE SCAMMERS BEWARE. These reviews are fake bought reviews. The one stars are the actual reviews of customers they scammed. I was scammed out of a $1,000.00 deposit. Tried to cancel in the 72 hour time frame and Jack, Don, Katherine are trying to reassure me to not cancel. I went to the bank and put in a dispute with services hopefully I will get my money back. They are a brokerage that collects a high deposit for finding you movers. YOU ARE RESPONSIBLE FOR ADDITIONAL HIGH PRICES FOR MOVERS. DO NOT TRUST THESE SCAMMERS

Still waiting for my confirmed refund This company doesn’t even deserve the 1 star. After reporting them to the BBB (complaint #20971947), Kate swore they were working on resolving the issue and that they take these matters seriously. She lied stating they have been speaking with me on the phone (to which we NEVER talked on the phone) stating they “explained” there was a delay. How do you delay a refund for 5 months? I never received anything from the company other than emails saying my payment was being processed AND the request to remove my negative review. Why would I do that when I still don’t have the money that the company has confirmed they owe me. I won’t say that these positive reviews are fake, but I will say based on my experience the negative ones are 100% correct. If you are considering this company, don’t walk, RUN away before you too are scammed out of your money or possessions.

On 11/23 On 11/23, I came across Venture Van Lines, David Hoffman, called me every week from October 23 to feb 2024 to convince me, to use their company. The original contract, was quoted at $2500 to $3000, moving from Los Angeles to Ocala, Florida. The day before my move, I received the 2nd contract..4/22/24 for $4700 I called Venture Van lines LLC and of course, no one was available. I even, called Dave Hoffman and his line is now suddenly disconnected, ghosted. On the day of the move, I received forms for a company...AKA Ernest Movers, i was forced to sign, pending discount after everything was moved, grand total of $7900, and for a 1 bedroom, what a joke. Crystal movers hired 2 men from Craigslist, worst thing, they have never packed an apartment before. Absolute disaster. Nothing was stacked, or packed professionally etc. Fast forward, 2 weeks later: I called Ernest Movers, and I was told Flex Moving INC did my move. This # is also disconnected and the company doesn't exist, however it clearly states, that they, did my inventory. Suprise, it's a fake company called Flex Moving inc. I tried calling Flex inc moving, and it is a disconnected line. I have proof. I was bullied, haggled, threatened and manipulated into paying by Crystal movers, who claimed they are moving my things and will keep it until I pay them and, I am now going to have to pay $150 per day for storage fees or else! I was never told that my things, will be in storage much less sign anything for storage. When I asked Mark from (Crystal Movers/+12068588589 ) for his last name or company's address, I get an abrupt answer or he would hang up, he is unprofessional, manipulative, and verbally aggressive. Crystal movers are the actual transporting company that are holding my things hostage in Los Angeles. I was bullied, haggled, threatened and manipulated into paying by Crystal movers, who claimed they are moving my things and will keep it until I pay them, also I am now going to have to pay $150 per day for storage fees. This why they only want cash, zelle, paypal, venmo... I did file a dispute, on my deposit of $1900 from Venture Van Lines, since then I am getting a slow response from Kate Henderson and with no compromise. It went from $7900 to $7300 to now $7200. There is no guarantee my things will be delivered. And I paid for platinum packing, guess what, I was packing. My fragiles where not bubble wrapped.. and we both know they will not cover any damages, it is now almost a month of waiting. I refuse to pay anything unless my belongings arrive in Florida unbroken and my electronics etc are still working. My belongings does not cost 8k, I do have sentimental things. I would be a fool to trust this company after a month of going back and forth and paying what they are asking. There is no guarantee that my things will be shipped or unbroken. I hope this will come to a compromise, as of now, my belongings remains hostage, in Storage and in Los angeles. Please do yourself a favor and do not fall Victim for their Scam!! What they are doing is unfair, they have done this to numerous people. I don't believe they have an actual office, the broker seems to be working out of a home, look it up. MC-1442519 LegalName: VENTURE VAN LINES LLC DBA Name: Physical Address: 22257 MARTELLA AVE BOCA RATON, FL 33433 Phone: (561) 722-7462 Mailing Address: 22257 MARTELLA AVE BOCA RATON, FL 33433-4620 Sadly, I fell victim and I hope to put a stop to this, for future residents that are relocating. I will be Florida soon and will visit this pressumed office. I also filed a report with LAPD, Better Business Bureau and Bureau of household goods and Services.

Moving across states is daunting Moving across states is daunting, but Venture Van Lines made it feel easy. Their transparent pricing and clear explanations put me at ease from the start. The movers were friendly, and their attention to securely wrapping and loading items impressed me. Highly recommended!