rapidvanlines.com

365 e avenida de los arboles, 91360, Thousand Oaks, United States
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2.33
Based on 15 Reviews

5

33.33%

4

0.00%

3

0.00%

2

0.00%

1

66.67%
About rapidvanlines.com

Our mission is to provide a one of a kind customer experience. We are the jump start to each client's new beginning. Not just in their new house but to their new home. At Rapid Van Lines, we are passionate in the pursuit of excellence. From your first interaction with one of our certified moving consultants to your last interaction with one of our pro certified movers. Our goal is to turn the stress of moving into a one of a kind, incredible customer experience. Each one of our moving consultants must pass a 3 page written test and much accompany our crew on a live move. We believe communication and transparency is vital to the company’s success. All of our pro certified movers must pass a physical and a drug test. Our culture is second to none. Each employee understands our customers are the life-blood of the company. We under promise and over deliver on every move.

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Kristy M
GB

Do not use them as they are scammers Do not use them, they are scam artist who will lie up until the day before you plan on moving just so they can say you broke the contract and keep your deposit. Bbb has so many complaints and they've only been in business since 2020.... don't let them scam you

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Hollis Hilpert
GB

Nice Job! Extremely good, better than expected. Efficient and friendly moving team. Super cheap as compared to others. I will recommend it.

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Kev
GB

DO NOT USE THEM BEWARE! I don't generally write reviews but with the actions of this company I want to make sure other people are not duped. We had a move from California to Colorado and not only was our items 17 days late, they would not even allow us to inspect the load before signing for delivery. My worry was how do I know that all our stuff is in the truck. I was forced to sign and pay the final balance before they opened the door. My fear was soon validated as 15% of our items were missing (including a sofa and massage chair - how do you lose that????) and about 15% of everything else was either scratched or broken. In the coming weeks there was no action by the company and they completely ghosted me. I would HIGHLY plead you to go with someone else, and not give this company a penny of your business.

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Chris Clay
GB

Rapid Van Lines helped my sister move… Rapid Van Lines helped my sister move from Mammoth Lakes California to Laurens County Georgia.Due to the time constraints due to our mother being sick they were able to pick Jackie up with very little notice and delivered the furniture 5 days earlier than expected estimated time for arrival.Thank you to Tamer the foreman and his crew for helping us with a stress free move and the owner of Rapid Van Lines for a job well done.

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Jeffrey Homan
GB

Terrible Worst customer service I’ve ever experienced. Jim Hung up on me twice for asking basic questions. Movers never showed up and I had to call multiple times to figure out if they were even coming on the day we were scheduled to move out of state. They could not care less about about the people who’s money they take. Absolutely would not recommend, got a refund and used a more reputable mover. Oh also edit a month later, we moved and all is well. But I find out these scammers not only didn’t refund me but they charged my card again. So I reported them to the BBB and disputed the charges. STAY AWAY

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