Ryan on April 25 Ryan on April 25, 2022 gave me a reasonable moving quote from Jacksonville, FL to Illinois. All advanced payment made and confirmed with a moving date of May 11, 2022. On, May 6, 2022 Nick called to increase the amount to another $437.25 stating he didn't want me to pay more on the day of moving that could increase thousands of dollars more. He used scared unprofessional tactics that lead me to believe I should pay so to not pay thousands of dollars more once the movers arrived. Everything would have been fine if Nick hadn't called to bully me with an increase. Finally, only one man came to unload my property up to Illinois, had more than 10 boxes (marked fragile) bashed in, all my garment boxes flipped upside down and sideways in his truck, and three rubbermaid containters broken. I usually promote good and excellent reviews; but, after pondering the experience I had with USA Moving Solutions I can not. Ryan is the only nice thing to say about USA Moving Solutions.

If you like being treated badly and wish half your stuff could be broken, this is the broker for you!!!! Not only was the experience an absolute nightmare. About 50% of my items were delivered damaged. We were missing boxes and were delivered some other people's boxes. The company removes bad reviews by claiming the reviewers accidently reviewed the wrong company. Nope, it's you. Reading all these reviewed where they steal your deposit and they change the price ( we had no change in the amount of items or cubic feet) after your items have already been loaded. They basically hold your items hostage. Reading the responses to the complaints listed here just proves that this company refuses to acknowledge how poor their service is. It's much easier to blame the customer for having a bad experience, isn't it? I hope they get their butts sued off.

Excellent communication Excellent communication. We even had to change the date at the last moment and they worked with us. Would definitely recommend. Thank you for helping us with our move!

Giving a one star is too much Giving a one star is too much. Our move was a disaster. Took over a month to go from Arizona to Massachusetts. Boxes marked FRAGILE totally damaged. A chair and table broken, expensive art pieces destroyed, glass broken, a $600.00 Calvin Klein plate broken other items broken. Received a box of items not belonging to us. Missing a dyson vacuum, a Miele vacuum wand, a Kuerig coffee maker and who knows what else. Never in my life have I had such a terrible experience. They can make all kinds of excuses but I know what they put me through and this truly is a legitable review.

Excellent service Moving is already stressful and overwhelming, if your looking for a company to take the load off, one that excels at customer service and satisfaction, look no more! It’s nice having a whole team behind you to do everything! Highly recommend.