Krishna Bhat
GBBAD experience Do NOT trust this company whatsoever. I have my stuff picked up on 12/15/2023 in Houston. I still don't know when my items will be delivered in Phoenix. First, i had no idea that i was talking to a broker. His name was Chris and talked about Jesus and God and how much he loved family etc. to give an impression he is a honest God fearing person. During the call he asks for your credit card and charges an amount. two days later he is not to be reached (even to this day). Then "Nick" calls and revises the quote and gets his share. Prior to the move, i would get calls everyday from Chris. Then your project is transferred to a moving company called Arena Van Lines. This company has even worse customer service. No updates are given and occasional call comes saying they have identified a "truck driver" and will responsible for moving our stuff. then no updates happen and when I call again, the truck driver is finishing up a previous move, then an accident happens, then still awaiting and now finally the delivery date is set as 1/21-1/24. when asked about if this is a confirmed delivery date, the story repeats like truck driver is delivering other people stuff, accident may happen etc. A COMPLETE WASTE OF ONE's time, money, and resources. These scammers need to be held accountable, but they have powerful lawyers and make you sign up front to their terms. I can only hope and pray that nobody falls for this company.
Felicia Cassidy
GBMy whole experience with Real time… My whole experience with Real time relocation was excellent from the initial call to the move itself and boy with having a 3 month old and 2 stories they were definitely life savers!! Highly recommend!!!!!
Rachel Sullivan
GBDO NOT BOOK THIS MOVER! Watch out for the Bait & Switch! Company does not provide an accurate estimate, purposely lowballing the price so you sign, to then increase the rates two days prior, when you have no other options. The cost of my move more than doubled. They then shook me down 3 more times in the process of moving- once at the end of pick up, saying I took up more space on their truck, after I paid for the full truck, then later that night, after I paid, saying they made a mistake and said I owed more. I refused. Then again, trying to charge me a second time, for the same bulky fee charge I already paid in the contract. They damaged the house I moved out of, most of my furniture, damaged many of my boxes. Their third party insurance claimed they sent a settlement offer but didn't. And then in the end, closed the claim without ever paying for the damaged. What they did is criminal and I now have to take legal action.
Roy Smith
GBI found Real Time Relocation to be a… I found Real Time Relocation to be a friendly team that was very helpful in my recent move. They were very organized and efficient, and made the process much less stressful for me. I would definitely recommend them to anyone looking for a hassle-free move.