Ryan Sniatecki
GBWe had a medium sized move We had a medium sized move, but with more breakable items. Christian was our rep and reassured us everything would be packed and padded nicely. The moving company arrived timely at the new place. The packing job exceeded tetris, plus none of my things were broken. Sendless. Thanks guys
Terry Gasparo
GBThey picked my stuff up on August 21… They picked my stuff up on August 21 were suppose to be there at 1:00 pm, showed up at 8:00 pm. Tagged all my boxes and crammed them into a space that was to small for the amount of stuff to deliver. They showed up with my items on Oct 20. Missing a TV and my tool bag with all my good tools and my drill. Lots of broken glass even though they were bubble wrapped and newspaper all around them. I have been trying to reach them and know one calls me back. My next step will be to call the better business beauro. I will also post on facebook to always check with them before hiring a discount mover if I don't here from them by tomorrow. Also the delivery driver lied to me and said he would send me something to fill out for items missing and late delivery. Never happeded
Eric
GBHorrible experience Horrible experience. They get your non- refundable deposit promising exact move dates and accurate estimates then at the last minute increase the cost and change the date of the pickup. They lied to me multiple times and I had to do the move myself. Don’t trust this company! You will regret working with them.
Omar Thomas
GBStay Away! They are a Scam!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I was in contact with Royal Palm and specifically Brian Miller! I was contacted several times prior to the Drivers showing up at my apartment to pick up my items. After he took a lists of all my items, we agreed on the price and the date of the move was set. Unfortunately, when the movers arrived on the 12th. They wanted to draft another contract which would cost me 0ver 5K more. I have emails and text that I would not have to pay anything additional. They did not tell me they were just the Brokers and they still have my $500 that needs to be refunded. Please stay away from them, they cancelled on the spot without any of my items being shipped. They promise to refund my money and even now they still are holding my money. I will flood their website with friend and family reviews if I don't get my money back. I will post copies of text and emails shared to let everyone know not to use your company.
Alix
GBGreat experience smooth move I’d rate my moving experience an 11/10 because these guys truly exceeded all my expectations—beginning to end. Their quote was by far the best out of any others I received. The move was seamless and efficient. They handled all my boxes and belongings with extreme care, which was most important to me. I’d recommend to all my family and friends