Royal Palm --- Terrible! My experience with Royal Palm was horrible! I provided an itemized list of all items to be moved...in great detail. When the contracted moving company showed up, they explained that Royal Palm had grossly underestimated the cubic footage needed. So, the move would cost 2.5 times the estimate. I was not able to move my items. Royal Palm will not refund my deposit. Their suggestion was to have the moving company take the items that would fit in the cubic footage that Royal Palm estimated...although this would only be one-third of the items I listed on the quote. They had no solutions for how to move the rest of the items on my list. Now trying to get $1279 back from the deposit and hiring a more honest, trustworthy company. Already filed a complaint with the BBB. Please be careful!

SHADY AF RUN! This is happening in real time right now and I’m watching my best friend go through this. This is a broker, unbeknownst to her, and they quoted space and agreed to a second location for a few items. Upon arrival the the quoted space and price with absolutely 100% accurate inventory the independent contract and broker wanted 4k MORE on top of the deposit already given. Keep in mind she has LESS furniture and boxes than would fit into a Studio apartment. On top of that when we op’ed out of more space they no longer wanted to go to a second location and the independent contractor was completely HOSTILE on the phone and refused to tell us the company they worked for or affiliation with Royal Palm. He was like we can take what’s there or my guys can leave! How professional! Moving guys are super nice though and funny. Literally the only highlight to this terrible experience so far.

Great experience smooth move I’d rate my moving experience an 11/10 because these guys truly exceeded all my expectations—beginning to end. Their quote was by far the best out of any others I received. The move was seamless and efficient. They handled all my boxes and belongings with extreme care, which was most important to me. I’d recommend to all my family and friends

This was the easiest move I’ve ever had… This was the easiest move I’ve ever had and it’s all thanks to these guys. They moved me from Pennsylvania to Florida which I was extremely stressed about, given the amount of furniture, clothing, and personal belongings I had. They gave me realistic estimates and after I saw how efficiently and careful they were with my things, I was so glad I went with them. Would definitely use them again

I wish I could give them a negative… I wish I could give them a negative number but that's impossible. They must have family and friends putting up the stars and good ratings because they tried to scam myself and my mom out of our money. We booked with then to move from Wisconsin to Arizona and they never called nor showed up and I had to pay my previous owners more money to stay thinking they would eventually show up NEVER HAPPENED. We called and called and kept getting the run around and once we stopped payment on the check that was sent to them someone kept calling. 😆 Don't fall for this mess with these jive turkeys. All the 5, 4,3 and 2 stars came from someone they know DON'T DO IT