Maia Kelly
GBHUGE SCAM HUGE SCAM. DO NOT TRUST THIS BUSINESS. they overcharged us by over 200 cubic feet and have done NOTHING to rectify the situation. The contractors they hired are refunding the amount but where is True Blues accountability here? Disgusting. Do not trust this company at all.
Bre Ana David
GBCancelled on me the day before Cancelled on me the day before my scheduled OUT-OF-STATE move and made excuses about why. On Monday I received a call from customer service verifying my move window dates Tues through Thursday (I have a flight Saturday morning). Tuesday I receive another call telling me they scheduled my move for Thursday and would receive a call the day before for a pick up window. Wednesday I get a call saying they can't get a carrier who accepts credit card payments, so I offered an alternative payment method. When I did they couldn't find someone until the following week and had already refunded me 100% of my deposit. Therefore they KNEW ahead of time t couldn't get a carrier to move me. DON'T BOOK WITH THIS COMPANY!!!
Elle
GBReach out! Do not believe these five star reviews it is a total SCAM!!!!I too did my due diligence, reading reviews etc. I lost so much $$$ additionally they left my things in a parking lot when I told them I had 3 broken toes. Please reach out if you have had a similar incident as we are gathering information in preparation to filing a civil suit against True Blue Moving LLC Take photos, Get license plates Record phone conversations
Brian Henrickson
GBGiving this company One star is even… Giving this company One star is even more than they are worth. This company is full of nothing but excuse after excuse. Managers have are spineless and have ZERO knowledge of what they are doing. We are now almost one month since we were “told” our stuff would be picked up. We are now 2 weeks from it actually being picked up and yet nobody in this company has an effin clue where our stuff is. We are preparing an action with our attorney against them since we asked multiple times to refund our money and yet we’re promised our stuff would be taken care of, on top of this we are now also being told that our space somehow “DOUBLED” in size and went from us moving it to storage in ONE Uhaul truck is somehow now 2!!! Effin thieves is what this company is all about.
Dax Zachariah
GBEverything go great with our move Everything go great with our move. I was nervous about moving, but you guys are absolute experts and I was so happy to have you take charge. I can recommend this great team and the behind the scenes support from their company!