Ruth Dumas
GBHorrible company that lies Frankly, this company does not even deserve a one-star rating. They lied from the get-go. After going over our inventory room-by-room three times, they underestimated our “cubic feet” and the moving price, then sent what looked like a riffraff mover supposedly from PA, who had a slight-built helper (yes, only one) and rented 2 local Uhaul trucks and demanded $8,000 more than agreed contract. We declined allowing them to move our stuff, and they refused to return our deposit, even though they were in breach of contract. It was a nightmare experience.
Dawn
GBSCAM SCAM, DO NOT USE! Their quotes are not accurate and they overcharge for services that do not get refunded if not done/used. Supposedly paid for Platinum Full-Service Packing, per Adam, Michael, and Travis, but movers contracted by TrueBlue did not provide and did not have proper packing materials. Paid for 50 boxes to pack up my house, they only used 17 and I was not refunded as they stated I would for unused boxes. They offered insurance, but yet state that I had to file claim through their contracted movers for refund. Now they no longer take my calls nor return any emails or phone messages. Stay away and go with a reputable company like Two Men and a Truck or VanLines.
Maia Kelly
GBHUGE SCAM HUGE SCAM. DO NOT TRUST THIS BUSINESS. they overcharged us by over 200 cubic feet and have done NOTHING to rectify the situation. The contractors they hired are refunding the amount but where is True Blues accountability here? Disgusting. Do not trust this company at all.
Bre Ana David
GBCancelled on me the day before Cancelled on me the day before my scheduled OUT-OF-STATE move and made excuses about why. On Monday I received a call from customer service verifying my move window dates Tues through Thursday (I have a flight Saturday morning). Tuesday I receive another call telling me they scheduled my move for Thursday and would receive a call the day before for a pick up window. Wednesday I get a call saying they can't get a carrier who accepts credit card payments, so I offered an alternative payment method. When I did they couldn't find someone until the following week and had already refunded me 100% of my deposit. Therefore they KNEW ahead of time t couldn't get a carrier to move me. DON'T BOOK WITH THIS COMPANY!!!
Dax Zachariah
GBEverything go great with our move Everything go great with our move. I was nervous about moving, but you guys are absolute experts and I was so happy to have you take charge. I can recommend this great team and the behind the scenes support from their company!