RUN!!! Shady Liars!!! I couldn't review any of my docs or estimate the day after I signed. I was told I was required to put down 50% of our move estimate and I'm now that I want a refund I am just finding out only 15% was required. I was told they would work with me because we had just spent most of our money during a 21 day ICU stay in the hospital because my husband had a brain tumor removed. They took advantage of us and would not issue a refund.

Lies lies lies stay away they ripped… Lies lies lies stay away they ripped off my 82 year old parents for $1100. Promised certain date and driver said no way it will be 1-2 weeks. After contacting American rip-off now they said they cannot guarantee less you pay for full truck. They should fire Maria she lied through her teeth knowing this was a hard requirement.

STAY AWAY !!!!!!!!!! STAY AWAY !!!!!!!!!!, moving is hard enough on its own but dealing with this company sucks!! Another reviewer said the rep low balls your inventory and keeps you on the phone to commit to all the paper work and then says they will be your contact through the whole process(ordeal) and the go rouge on you, I committed to this company because I was told availability was right, my house failed inspection and so we pulled our house of the market and we are staying till we figure out what we will do and they will not refund me anything, took my money !!!! do yourself a favor and don’t believe the good reviews they are CROOKS. !!!!

Do not use this company Do not use this company. They are set up to take your deposit and fail to provide a service. I had a move scheduled for May 28/29 movers never showed up. Called customer service and they could not tell me if/when the movers would show up. All customer service representatives identified themselves as Supervisors. All were rude, condescending and talked over me when I tried to resolve the issue. All repeatedly pointed out that the pickup date was not guaranteed however they were unable to provide any indication of when the movers would show up (One week, 6 weeks, one year ???) I was intentionally disconnected on numerous occasions. Do not use this company.

Terrible experience would never use… Terrible experience would never use this company again. They showed up 3 days late then wanted to charge an extra $2500 to a $2076 quote when the cubic feet amount of the shipment was nowhere near more than double the estimate. They then refused to take what we wanted and left keeping my deposit. Terrible customer service as well !!! It was a bait and switch as the subcontractor they hired were terrible to deal with and just wanted more money when they showed up.