Vanguard Moving Services LLC

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1.00
Based on 20 Reviews

5

0.00%

4

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3

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2

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1

100.00%
About Vanguard Moving Services LLC

We are a professional moving company based in Boca Raton, FL, specializing in local & long-distance moving. Besides moving, we also provide professional packing & unpacking services and protect your moving items from damage. If you’re looking to rent a storage unit, we can help you. We offer dry, clean, climatized, and moisture-free secured storage units in which you can store your belongings for a shorter or longer period at more than affordable prices. USDOT Number: 3728331

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Jemal Earle
GB

Horror movie.. RUUUNNNN Please Please Please.. Do not use this company. If your looking for an easy professional smooth transaction for your move DONT USE VANGUARD MOVING COMPANY! Vanguard charged us and stood back, to count your money. They were reckless and nonchalant. They are money hungry and will not help you once they have your money. Here’s the process: You call Vanguard, They quote and sell you to any random moving company that isn’t vetted or reviewed by customers, ours was Bravo! Then, when an issue arises they take no responsibility and say we’re not responsible for anything, check your contract which was blank and they had to resend. We were quoted and when the movers came, the prices went up. Like jeopardy; VANGUARD SAYS: it’s not on them look at the contract. We were charged elevator fees, a fee to rent another vehicle because they used an 18 wheeler and didn’t do they’re due diligence when we submitted our delivery address for a quote. VANGUARD SAYS: not on them, go look at the fine print. So after a missed flight, broken furniture, a 21 day delay because they had no one to deliver after accepting the job and CHARGED FOR EVERY FOOT WALKED TO THE TRUCK, an extra hidden costs of $1600.00 that’s in the fine print and not disclosed during purchase. BUYERS BEWARE YOUR QUOTE WILL DOUBLE AND VANGUARD WILL NOT RECTIFY IT OR YOUR BROKEN ITEMS. So after reading this and paying them, what’s the one thing VANGUARD SAYS:????? Not on us, and look at the fine print. Do yourself a favor and go somewhere else.

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Kevin Farmer
GB

No integrity and lack any customer care They pressure you with low-ball estimated costs to move then refuse to return your deposit after 72 hours when you find that it will be considerably more. Please also note that they record your phone conversations without notice or consent which is unlawful in the state of Florida. Florida is a 'two party consent" state that requires you to consent to the recording for it to be considered lawful. I would recommend filing a complaint against the company for those unlawfully recorded phone calls, even if it means you may not receive any recourse.

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Patricia McGuire
GB

Worst service ever Worst service ever. Difficult to reach. Changed the pick up times frequently until it became almost impossible to set up a time to actually move.

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Consumer
GB

WARNING! WARNING! Do NOT be duped into believing this is the Real vanguard Moving Company. They are not an affiliate. They give you a quote and keep upping it at every turn. They send a truck too small to accommodate the belongings you listed and charge for another truck, which happens to be ten minutes away. Pick up and delivery dates change constantly. The movers have no idea how to load a truck properly. A twelve year old child could do better. On delivery they will ask for postal money orders with NO payee name and cash! Or they won’t unload your delivery. The broken, damaged and missing items is incredible.Most boxes look like they were dropped kicked. My husband is a disabled veteran and many of his medical needs are either destroyed or missing, NO ONE will answer their phones or return messages. Beware…this so called company outsources to very unprofessional individuals. PLEASE DO NOT USE THIS Company..Vanguard Moving LLC

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Cubby
GB

ZERO STARS Zero is the rating this company deserves. They took my down payment after promising 1. They aren’t brokers 2. They don’t overcharge. Both are lies. They contract out jobs, they keep any down payment if you cancel, it’s difficult to get in touch with them if you have questions, and they charge exorbitant fees in the end. DO NOT USE THEM!!!!

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