Student
GBI was severely let down by this… I was severely let down by this company. Having to adhere to a strict move-in schedule in a high-rise building within a major city, with a limited time frame for the moving elevator, I explicitly requested a specific date and time. Despite confirming multiple times in the months leading up to the move, I was assured that there wouldn't be any problems. However, the day before the scheduled move, they abruptly canceled without offering a refund. I had no choice but to pay due to the legal terms outlined in the contract. Consequently, I had to hastily search for and pay an alternative moving company.just found out they are a brokerage, and your shipping send to other companies to the moon mover are also the was worse mover please don't sign anything in a rush. I'm going to file a complaint to good business bureaucracy
Sandra Epps
GBDO NOT USE THIS COMPANY THEY ARE SCAMMERS! I wish my friend and I would've seen these reviews before he sighed a contract with these scammers! They quoted him a price of 2700 to pick up, move from storage to move to Cali to Louisiana and drop off. Yes to good to be true! Before anything could happen a deposit of 1000 was paid (which by reading the reviews, he can forget trying to get that back). When they showed up with a small truck for a 10 × 15 storage unit that is full to the top (which they already knew because they checked) they said they couldn't move it and it would be $9900.00. So they left and they were laughing about how they wasn't moving the furniture as per the storage owner since they were speaking Spanish and English about what they did. And of course like everyone else in the reviews you can't get a hold of anybody once they finish scamming you. One lady hung up on him and the guy who did the contract blocked his number. Please please DO NOT use this company. If they're ok with scamming a vet then they will scan you as well.
Nov
GBI was also a victim of being scammed by… I was also a victim of being scammed by United Choice Movers. They charged my account under "Long Distance Moving". Tried to charge an additional $7000 more upon arrival before starting the move. They left as I maintained my stance this was not the agreement and Buddy with United Choice Movers who handled the paperwork and arrangement never answered any of my multiple calls while the movers waited for communication regarding the discrepancy. The truck driver that tried to extort me left without telling me, only said he was going downstairs and would be back. And even though service was not provided and they left without even telling me, my account was still charged since they have my electronic signature for the original amount agreed to. I was left stranded out of state, having to make multiple trips and had to figure out alternative means of moving while they were able to get away with keeping my funds. They need to be reported and fined!
Abbey Smiley
GBBig Yikes I used their online quote estimate, and within an hour received a call at 9:22pm on a Sunday night. When I requested to speak with them later because my move wasn't for quite some time and it was also very late in the evening, the man on the other end of the phone became very irate. When I asked him why he was being confrontational, he told me I was "wasting people's time" by using their *automated* online quote service (you have to put in a ton of information along with phone and email just to see what it would potentially cost, and I was only requesting to speak with them at another time that is not late on a Sunday evening). So much to say, I definitely don't want someone this short-tempered or irrational to be handling all my belongings.
Susan
GBScammer, Broker, Law-breaker This company is a broker, NOT a moving company. In fact, according to the DOT website, they do not have a single vehicle in their fleet. What they do have are dozens of complaints, which after my experience, seem well deserved. They are scammers. Whatever you do, do not pay them. Pay for service with an actual moving company. There is no way to contact their billing department, their customer service employees are a joke. They will hold your items hostage for a much higher fee than agreed to. They fail to abide by contractual agreements, which is a crime. Do your research, but DO NOT use this company.