Jo Hohensee
GBPoor Poor, poor, poor service. Poor attention given to customers. Did not explain that the company was not moving furniture themselves until after contract had been signed. Refused to return phone calls. Spoke to at least ten different customer service people who all gave me different stories and no one would listen to my side. They just wanted more monies. Started at 5000 and ended close to 10000 with at least $6000 of my things being stolen
CORINNE PIERCE
GBWorse Movers - DO NOT USE I used this company to move from California to South Carolina. Originally was quoted $4,580.00 for the move complete with loading, transporting and unloading in new state. The quote was done over the phone...when they came to load, the lead stated that I was way over the amount of square footage quoted. This was absolutely incorrect. When they arrived in South Carolina with my items the crew they hired locally to unload were all stoned on pot and literally threw my items in storage, ruining my a considerable amount of my furnishings, boxes and bins.
Susan
GBScammer, Broker, Law-breaker This company is a broker, NOT a moving company. In fact, according to the DOT website, they do not have a single vehicle in their fleet. What they do have are dozens of complaints, which after my experience, seem well deserved. They are scammers. Whatever you do, do not pay them. Pay for service with an actual moving company. There is no way to contact their billing department, their customer service employees are a joke. They will hold your items hostage for a much higher fee than agreed to. They fail to abide by contractual agreements, which is a crime. Do your research, but DO NOT use this company.
Elleven
GBThis company SCREWED me This company SCREWED me! I needed a specific move in date and time given I live in a high rise in a major city and only have a moving elevator for a 3 hour block. For the months prior I confirmed and I was told repeatedly this would not be an issue. The day before the move they cancelled the date on me and would not refund me. I was forced to pay it due to the "fine print" in the contract. I then had to find and pay another moving company last minute.
Carol Jahnigen
GBThey kept my $2500 deposit They told me that had the special equipment to move my large heavy furniture from the 4th floor of my townhouse. I emphasized what equipment was necessary to move it. They assured me that they could move those items. Sent them a deposit. When it can time to finalize the move, tried to confirm that they could move those pieces. They became very evasive. That's when I realized that they could not move those pieces. Tried to get a refund. They refused saying that there was nothing in the contract about that requirement and there was nothing in their notes. I'm hoping my states attorney general can help get my money back.