It was kind helpful and amazing Francisco Bueno , Made it super fast efficient easy and professional and execute it in a timely manner. You are in luck when you get him on the phone.

What a cluster f—- dealing with LHG… What a cluster f—- dealing with LHG…. Despite their website stating prompt response in 24-48 hours it took 5 days for a repair technician to come out regarding my refrigerator…Compressor was out so he told me he would contact LHG that night…compressor under LG warranty but Repair man doesn’t contact LHG or LG… it was 2 weeks and I called LG and got the authorization for a new free compressor but the technician had to call them and I was told another 7-10 for the part to be shipped…( and how many more days for the repair man to install ). Needless to say I am fed up….after I made many, many, many calls to LHG they offered me $250.00 which does even over the destroyed food…incompetent repair tech on their part not mine.

Noah was very kind and professional I sent an inquiry yesterday and received a phone call from a gentleman Noah. I was busy when I received his call and asked him to call me back which he did. He was great explaining everything and I thank him for his call back and signed me in.

Great Experience After we filed the claim, it was within a few minutes that you assigned a tech. A day later he reached out to confirm the appt. He showed up on time, was very knowledgeable and diagnosed the issue. By the end of the day, the problem was repaired. I couldn't ask for anything better.

New vendor I am a new vendor working with LHG and I was introduced to them by my father in law who is a customer. The staff at LHG have been an absolute pleasure to work with. I have personally been helped by Hannah, Woodley and several others who were informative, polite and patient with me being a new vendor. I am looking forward to a long lasting working relationship with LHG and their customers!