Outrageous overcharging for Parts - AVOID Rapiar cal out fee £139 2400w heating element needed replacing on my cooker. Retail cost on Amazon =£14.99 Cost from goassist without taking cover - £95.56 If I took out 12 months cover ay 13.99 a month for 12 months cost would be £56. Turned down cover on initial call. Freelance engineers they use can't fit the part they have in the van until they get the go ahead that I've paid. Charlatans

Agree with last two posts absolutely… Agree with last two posts absolutely awful company. I have put another review on Trustpilot for this company and there are lots of other reviews like these. So not sure why there are only 2 reviews here need to put in go assist ltd

Requested a quote thought it was high… Requested a quote thought it was high so didn’t go for it now they are texting none stop from different numbers calling me and emailing me! STOP

Horrible company. Stay away. Horrible company. Stay away. I went with them as I had an urgent repair to be done. They sold me the insurance as well which I didn't mind. They couldn't fix the problem and on second visit they wanted to pay me high price for the part claiming they use a genuine part. There was no labour charge but it was obvious the part covered the labour charge as well. Later I got it fixed through someone else's and came to know that the product is discontinued and there is no chance if getting a genuine spare part for it. I lost the initial payment I made but happy to be rid of them. The good reviews here all seem fake. Have a look at reviews on other sites as well and you will hear the same.

Goassist - More like Noassist! I have to give one star as it seems impossible to give them zero! Briefly, I contacted Goassist to arrange a repair of a fridgefreezer. After calling them the unit began working again over the weekend but they charged me £89.00 and wouldn't refund the amount as they say I missed the cancellation point. They are closed over the weekend and I had no way to cancel. They are cowboys and I would strongly suggest you use a different repair company for all domestic needs. Money grabbing cowboys!