Mohammed Rubel Miah
GBNo communication between engineers and… No communication between engineers and team mates. An engineer came out few Tuesdays back but for some reason the part was ordered on Friday despite me calling up everyday. Why take so long?When speaking to team members they didn't seem to bothered with my concerns or complaint. They kept passing me on to different people. They have come out now to fix the problem but still really angry about the service I have received from them which took just less then 2 weeks to fix.Domestic and General is as useless.
Mrs Jean Ellis
GBSimply the Best! Jay and Kav were exceptionally professional at all times. Great communications about when they were due to arrive within the four-hour timeslot. Very clean and tidy, stuck firmly to the estimate given. Highly recommended.
Rebecca Norton
GBAvoid. Take payment and never return to fix Booked and paid £135 for an oven repair on 7th September. Repair man came out 3 days later to investigate. No contact since, no replies to emails, I call them up and get cut off constantly. Currently on day 42 without an oven and £135 down. Do not use this company.
Pawel Z.
GBJust poor Just poor. My washing machine smoking now and they answering the phone then hang up straight away.
Adam
GBGreat friendly service. My washer dryer repair was allocated to JK Domestics by Domestic and General and I couldn't be happier with the service received. I was kept up to date prior to my appointment at all times, with my slot being allocated the day before. The polite young engineer (sorry, didn't catch his name), attended on time, identified the source of the leak quickly, and was able to fix it on his first visit, whilst also spotting a further repair needed. I couldn't be happier, thank you.