Cindy Mahoney
GBOutstanding customer service I have been trying for over a year to get my account closed out. Kanesha is the only one that was willing to listen to my reasoning and took my account to upper management. I hope Helbing understands how lucky they are to have a dedicated employee like Kanesha working for them. For anyone working with helping Law Group I would strongly suggest you ask for Kanesha Strokes to be your client relation person is she follows up on what she says she’s going to do for you. You will not be disappointed. Thank you again, Kanesha for all of your hard work. It’s nice to know there are still employees out there that do care about their job and the customers.
Kee
GBGreat Job! Finally, I received some help on closing my last account with Kanesha Stokes . She was so helpful and communicate with me. She contacted me on Friday Dec. 1st and account was negotiated and paid on Monday 4th. I really appreciate all her help . She was awesome.
Evelene Barnett
GBKanesha Stokes was the best ever l that I… Kanesha Stokes was the best help that I had received after closing my account with Helbing for 3yrs. Kanesha gets 10 ⭐️ service IMO she listen and took charge with a solution at hand. Maybe they should promote her to a manager because I’ve talk to many many other people at Helbing with no care in the world what was happening with my account. Kanesha Thanks for your SUPERIOR customer service!
Juan Varela
GBPeniel was super helpful and was able… Peniel was super helpful and was able help understand the terms of my settlement and helped me agree to the terms since he was super helpful. After calling multiple time people in the help desk weren’t able to help as must as he did. I’m thankful that my account is being managed by someone like Peniel.
Makenzie Gladden
GBI called with some questions about my… I called with some questions about my account & Abel is the one who assisted me. He was very friendly, helpful, caring, & professional. He then led me to & assisted me in setting up my Client Portal. He explained all of my account information that is at my fingertips on the Portal, but also he gave me his personal contact information if I have any additional info or convenience concerns. He relieved my concerns & I feel that it's one less thing I have to concern myself with. Quite refreshing.