Highly Disappointed!! I started working with this company in October 2023. I was assured they could help me. They kept asked me to send Tax documentation all the time, which I have/did. We had conference calls sometime when needed. However, this month I started getting Letters from the IRS threatening to place a Liew, Garnish my wages etc. I called my Agent, Bianca, only to find out she is on Maternity Leave (she did not tell me). I've attempted to contact the phone number, email etc., to contact someone but to no avail. These people deduct from my checking account $104 each month for their assistance. I called the IRS today to prevent the Lien of my property & garnishment of my income and got back on the payment program. Don't believe the hipe!! I've requested that all my income information be returned to me. The only thing this company did for me was to delay the original payments... but I'm still out of lots of money I've paid to them monthly. Get right with the IRS to prevent this from happening to you. My stress level & Blood Pressure is "through the roof" tHIS MONTH HAS BEEN A COMPLETE NIGHTMARE BECAUSE OF THIS COMPANY. THE LIES, DECEIT. I'm totally unable to get a response from these people. To think, I believed they could/would help me! Miss Laster, Manassas, Virginia 20109

TaxRise staff have been prompt… TaxRise staff have been prompt answering my calls and messages. They are through keeping me updated and explaining things to me. I am glad I picked them to help me deal with the issues I have. Deana Enfield

Hunter was very knowledgeable Hunter was very knowledgeable, helpful, and had a great attitude. He answered all my questions. His communication skills made me feel better as the call progressed.

Customer service personable n kind. Numbers kind of people I have forgotten the name of the woman that I just spoke with at TaxRise. She was extremely customer service oriented, kind, personable and seemed extremely interested in getting our claim resolved. Thank you 5*

The very best customer service The very best customer service. The young lady I talked with was very professional and helped me with my problems. Donna was perfect thank you