Keith Mallinson
GBDo not use this company for any divorce matters Used this company for my partners divorce, absolute disaster ! . We were given a written estimate and the final cost is double this and would be still climbing without us saying stop. We had very poor advice and instructions were not always followed. I would strongly advise against using this company . They have wasted a lot of my money
Matt
GBThis law firm have ruined my family… This law firm have ruined my family life over a 3 year period They are unprofessional and uncaring and only want to drain you dry of money which they don't do anything for. Their complaints procedure is flawed and impossible but they pretend to care which they don't but all stick together to cover up mistakes and incompetence Please do not choose this firm and go elsewhere
DiVi
GBFind a different solicitor I wouldn't recommend HCR to anyone, they have been very unprofessional and stroppy. There was a lack of financial advice, we had to Google everything by ourselves to make sure we didn't end up paying for random policies. Communication was very shocking and frankly, I regret ever going with HCR
Heather Doran
GBThey know the law! It's been some time since HCR Cheltenham represented me for the financial part of my divorce 2018 and again in 2022. It was a complex case. But I would like to say they were fantastic. Particularly Carolyn Green, James Shorrock & Andrew Morris. I felt valued and listened to and they went out of their way to help and get the best outcome for me and my children. The costs were laid out and they stick to them. I wouldn't hesitate to recommend them and thank them for all they did during those stressful years.
Miss
GBNot impressed Not impressed. Contacted them looking for advice and to have them help set up a will/trust for an ill relative's estate. The woman I spoke with was incredibly hostile and took a seemingly accusatory stance with me, like I was doing something wrong to even ask for their involvement. She was more worried about how much money would be left by my relative than anything more relevant, such a assets, trustees, beneficiaries etc. Provided a quote for several thousand pounds (five other local law companies have quoted between £900 and £1200) with added fees on top that were not necessary. This would have been made clear had she asked appropriate questions been asked, without the laser focus on the money element. Very unimpressed and will be advising people I know to avoid when looking for help with any legal matters.