Sacred Heart Info
GBI can not recommend ordering from this… I can not recommend ordering from this company. a promise of the order delivery has not happened. Very little unproductive sporadic communication has taken place. No answer at the customer service telephone number.
Michael Klingenberg
GBI recently purchased a large BlueAir… I recently purchased a large BlueAir chest freezer. After I finally was able to speak with your sales rep, the transaction was very smooth. The only issue I had was that after my first email to your sales team, there were several days that passed when I didn’t hear anything from your team. They said they would contact me as soon as they had availability info but I never heard anything. I called a second time and on that occasion we completed the sales transaction and everything went well. I especially liked the free delivery. That made my decision to buy from you as opposed to anyone else.
John
GBRestaurantStock is top tier in service… RestaurantStock is top tier in service and reliability. Abe and his team are not only very knowledgeable about the products but also provide a level of service that is second to none. I have purchased multiple times and have always been completely satisfied. Highly recommend RestaurantStock.
LB
GBIncorrect Shipment Ordered a commercial refrigerator for our office remodel. After I placed the order, they confirmed and noted the order had shipped. When I checked on it, they told me the manufacturer raised their price and would have to pass that along which I refused. They then offered a comparable model as a replacement for the same cost which I accepted. Instead of a refrigerator, they shipped a freezer. I have been trying for over a month to have them return and replace. Although they are not out of business, they do not return phone calls . . . ever. I have tried many times. I have received some e-mails, but nothing clearing stating what they are doing. I have ordered several commercial products for our lunch room and not one problem with any other appliance. This company is dissapointing at best. I would not recommend ordering from them.
John A.
GBGreat Customer Service I placed an order on this web site. I called with a question about an out of stock item and was transfered to a gentleman named Abe. Abe is a nice, friendly, patient and helpful representative. Abe tried several avenues to find this item. Meanwhile, Abe kepted me informed with daily emails (some times with more than 1 email a day. When he finally found the item he tracked it until it was out of his control. This is above and beyond great customer service. As far as a rating goes (0-5, 5 being best) Abe deserves a 20,and also the recognition as "employee of the month" !!! Thanks Abe. A job well done.