Too much confusion Too much confusion, files sent to sign that were impertinent to loan, couldn't open then told didn't have to, should be simple and easy to make this transaction. I have sold 5 properties and bought 7 properties never has there been such confusion or so many people involved.

Mia handled our transaction perfectly Mia handled our transaction perfectly. Kept us informed every step of the way throughout the process. Very friendly and easy to talk to. Always readily available to answer any and all questions. Top notch!!

This was one of the easiest things to… This was one of the easiest things to do. Everyone was professional and assisted you in every step and in every way. They made you feel comfortable. They were nonjudgmental and just nice to talk to.

Remote Refi closing Being able to conduct the closing within my home. John Blasio was very helpful with the process leading up to the closing date. Great asset to the Rocket Mortgage team. The RON was very helpful and patient as we had technical difficulties but she was able to resolve them within a reasonable amount of time.

When a person is new to a process When a person is new to a process, anxiety can be very high, however this was the easiest experience ever. It took a little over 30 minutes and we were done! Everything was explained to me. And every question was answered with professionalism and knowledge. I am very impressed and relieved that my matter was taken care of.