CAPRISA MABIE
GBShannon Warner is an asset to Amrock Shannon Warner was my notary. I had signed the documents I could that morning. I was trying to assure the camera and voice on my lap top was working. Then things went to pot. Shannan called me on my landline. I had to use my cell phone to sign the documents. Of course I had to sign in again. I am not real comfortable using computers. Shannon was so patient and upbeat. She was not worried about time. She was delightful. She walked me through what I needed to sign in just a few minutes.
Charlene Knight customer
GBFrom the beginning with Derek Odoms…how terribly simplecand easy it was to do business witth Rocket. From the beginning with Derek Odoms EVERYTHING went smoothly, quickly and effortlessly. And the online closing was incredibly simple. I cannot say enough to convey what a pleasure it was doing business with ROCKET !
KimM
GBGreat Experience From start to closing the entire experience was seamless & dare I say easy. All my questions were answered timely and overall communication regarding the status was excellent. I would highly recommend to others.
Terri Troutner
GBWhen a person is new to a process When a person is new to a process, anxiety can be very high, however this was the easiest experience ever. It took a little over 30 minutes and we were done! Everything was explained to me. And every question was answered with professionalism and knowledge. I am very impressed and relieved that my matter was taken care of.
Lyle Larsen
GBWe are Very happy Working with Rocket Mortgage and Trust Pilot, Our Second time with both, Was 100% Involved, accurate, and Fast as a lighting Bug in July.