I GIVE ZERO STARS I GIVE ZERO STARS. I would give this company a zero if I could for customer service. I used the service one-time on a trial basis. I missed the email they sent the same day stating following the 7-day trial I would be enrolled in a monthly subscription. I never received another email from them nor have I ever logged back into the account since the first time. I recently realized I've been paying them monthly for seven months, and the subscription price went up during that time without warning or communication. In total I have paid $279.65. When I contacted customer service they attempted to solve the problem by refunding me one month. When I said I appreciated the one-month and would take it but would still be contacting my cc company, Trust Pilot and BBB they told me they would not be able to refund me at all if I chose to pursue other options. They absolutely could, and I feel should, refund me for the six months I never used the service.

Signing in to your site to order and… Signing in to your site to order and fill in the document I needed was very easy. When I tried to print a pdf I had an issue. I did not recall having previously started to use your services. Calling help was the way I went and connected with Angel. Thank heaven for her. She very calmly and easily walked me through the steps needed to get me to my goal. Her guidance is priceless!!!

Legal Templates delivered as Advertise/Promised Legal Templates provided the form that I need at no cost as advertised. Unlike many others who advertise as free, then after you fill out the form you're unable to print or save until you not only pay for it but purchase a membership. Love the quick effortless way I was able to find, save/print secure what I needed. The form is top notch (high quality) and included more than expected. Thank you!

Angel was kind and understood… Angel was kind and understood my situation. She made me an offer I couldn't refuse to maintain my status with legal templates.

Very responsive to the customer needs… Very responsive to the customer needs and fixed my problem leaving me very satisfied.