Peter Spear Gardner
GBTHE WORST CUSTOMER SERVICE EXPERIENCE EVER They missed nearly every deadline, were rude, hung up on me, and then threatened not to complete the work I'd paid for unless I removed a negative Yelp review. They were not willing to have a simple conversation to make things right. I will not work with them again nor ever recommend them to a friend. Look at their response. They don't take any responsibility for missing deadlines or treating me badly, they just attack attack attack. She talks about how I did something wrong in ordering one of their packages, but they didn't have to take my money. They knew about our previous conversations, but they took my money and then did a TERRIBLE JOB. They never once sincerely apologized for being almost two weeks late with a part of my job. With them it's just deflect attack deflect, then stonewall you when you try to talk through the problem with someone other than the secretary. If they had let me have one sincere conversation with someone other than terrible Abby or Hang-Up Happy Mai, I would have been much more understanding about their failures.
Petaderm Adapter
GBBay Area IP ROCKS! I'm a USAF Veteran who has become accustomed to going above and beyond to getting the job done. I can certainly say that the staff at Bay Area IP has done just that. This is my first time at attempting this tedious process, and the staff Bay Area IP has certainly displayed a level of professional experience and comfort that is top-notch. If you're looking for a firm you can trust who can get the job done, look no further, this firm ROCKS! Again, Thank you for your service and looking forward to the next venture.
Richard Emard
GBI could not be happier with Bay Area IP … I could not be happier with Bay Area IP and the work they've done for me getting my patent allowed. My provisional patent was filed 3 years ago but realized it was going to be very costly to use a patent attorney. I searched the web and came across Bay Area IP and learned a great deal from all the information they provided on their website. As is standard practice by the Patent Office, my first application was denied and then Bay Area wrote a response to this denial and 1 month later the Patent Office allowed my patent and I could not be happier. Great Job! The money saved was substantial so I highly recommend Bay Area IP
Livingston
GBSCAM!!!!!!!!!!!!!!!!!!!… I contacted this company for converting an exisiting provisional patent to a utility patent. I was told it could be done in couple of weeks for $2300. I agreed and paid with a check. when ever I asked for an update I was told they can only give this work once the money reflected on their account my check not cleared yet. So I deposited on 3rd June directly to their account. They said the money is reflecting on their account. On 4th June when I requested for an update of the work I was told my signature is not done properly so the work is still in new case setup status.Potential client status Work can not begin unless this is rectified. I was disappointed realised I have been played well to get money from me not the work and cancelled my order in writing on 4th.June and requested to reimbursement of my money. I try to fallow up with numerous telephone calls to why my money is not returned? No one would accept my calls in their office. These countless calls would end up in some answering services promising me the calls woud be returned. No one ever returned any calls or my money. Then from nowhere on 17th June I got a email like Mafia style Not only I can not get my money back I owe them more money now sice I have cancelled this order which was on sale and gave me a bogus bill to pay. It is been 2months today I have not recieved my money back. My time and money is wasted with this Bay Area IP group. When I read many cosumer comments about this group on many sites It looks like I am not the only one victim with such experiences. I will not recommend Bay area IP to anyone based on my experience.
Kevin Jonker
GBBay Area IP Group Review They are a very cost effective office for getting your patent. The patent was well written and we would use them again.