Dmitri Soubbotin
GBExcellent patent preparation work This firm performs a very thorough and successful work on patents. There are various levels of service according to your budget, and they let you pick and choose what you prefer for the submission or office action. Dedication to the clients and focus on details. Making every effort to achieve the client's success.
Deepak K
GBExperienced, knowledgeable and affordable! I am glad we chose Bay Area IP to process a very complex software patent. Ariel's experience and knowledge helped us get approval - on a modest budget. BAIP did a great job in helping us understand the process; and in framing our patent application in broad enough terms that would be considered allowable by USPTO. We went back and forth with USPTO multiple times; and each time BAIP helped us figure out the ideal way to move forward. Ariel did two interviews with the examiner - which we believe were key to getting approval. I would not hesitate to recommend BAIP for software IP needs.
Livingston
GBSCAM!!!!!!!!!!!!!!!!!!!… I contacted this company for converting an exisiting provisional patent to a utility patent. I was told it could be done in couple of weeks for $2300. I agreed and paid with a check. when ever I asked for an update I was told they can only give this work once the money reflected on their account my check not cleared yet. So I deposited on 3rd June directly to their account. They said the money is reflecting on their account. On 4th June when I requested for an update of the work I was told my signature is not done properly so the work is still in new case setup status.Potential client status Work can not begin unless this is rectified. I was disappointed realised I have been played well to get money from me not the work and cancelled my order in writing on 4th.June and requested to reimbursement of my money. I try to fallow up with numerous telephone calls to why my money is not returned? No one would accept my calls in their office. These countless calls would end up in some answering services promising me the calls woud be returned. No one ever returned any calls or my money. Then from nowhere on 17th June I got a email like Mafia style Not only I can not get my money back I owe them more money now sice I have cancelled this order which was on sale and gave me a bogus bill to pay. It is been 2months today I have not recieved my money back. My time and money is wasted with this Bay Area IP group. When I read many cosumer comments about this group on many sites It looks like I am not the only one victim with such experiences. I will not recommend Bay area IP to anyone based on my experience.
Peter Spear Gardner
GBTHE WORST CUSTOMER SERVICE EXPERIENCE EVER They missed nearly every deadline, were rude, hung up on me, and then threatened not to complete the work I'd paid for unless I removed a negative Yelp review. They were not willing to have a simple conversation to make things right. I will not work with them again nor ever recommend them to a friend. Look at their response. They don't take any responsibility for missing deadlines or treating me badly, they just attack attack attack. She talks about how I did something wrong in ordering one of their packages, but they didn't have to take my money. They knew about our previous conversations, but they took my money and then did a TERRIBLE JOB. They never once sincerely apologized for being almost two weeks late with a part of my job. With them it's just deflect attack deflect, then stonewall you when you try to talk through the problem with someone other than the secretary. If they had let me have one sincere conversation with someone other than terrible Abby or Hang-Up Happy Mai, I would have been much more understanding about their failures.
Kent Gaddy
GBThe Patent process is not easy The Patent process is not easy, but Bay Area IP stepped me through the process. I know I could NOT have done this on my own. They also made me think outside the box to cover all aspects of my Design & Utility Patent. The Design has been issued and awaiting on Utility. Not to mention the Legal Paper work required... not something you want to take on without their team experts :)