Bill was very accomodating and very… Bill was very accomodating and very professional. He helped complete a notarized document that had several changes by the party that wanted it notarized. Very effecient.

Technical issues that were not the… Technical issues that were not the fault of agent or customer, very lengthy process had to start over, but was able to complete after over an hour online.

Great service Great, friendly service, could not be an easier process!

convenient The service is very convenient; the tech worked well over not-great wifi. The verification process, while necessary, is tricky to do in 2 minutes with an older relative.

Waited almost 10 minutes just to find out there weren't any notaries available I had used this service a a few times in the past and it was great, but the last 2 times it was if there were not enough notaries online. Have been waiting several minutes with the screen saying "Connecting" and "Waiting for Agent". Even the live chat support took a few minutes to respond. And when they finally did respond, I was told "So sorry we currently do not have available notaries to perform notarization services". !?!? Then why did you let me put in all my info and wait 5 minutes in a queue? Last time it took almost 15 minutes to get someone connected. This is totally unacceptable, I will not be using them against and will not recommend this service to anyone else every again.