Worth every penny Worth every penny! I booked a trip a couple of weeks out and realized that my passport was expired. It's a long drive to the passport expediting office from where I live and I would have had to miss a whole day of work, plus gas and time to deal with an express renewal. I filled out the forms, triple-checked them, and walked through the process with an agent on the phone, then sent my documents out via Fedex. I got email notification during each step of the process, and my new passport arrived at my house five days later, with plenty of time to spare before my departure. Great service!

Complete scam Paid for expedited passport company took my money and ran. Received “fake” customer service emails where the responses were automated and every phone line unavailable. Essentially this company takes your information, money and runs. At some point they may have been legit but no longer are. I would NOT recommend this service.

This company is basically a money grab This company is basically a money grab. You don't need them to expedite your passport. You can do it all yourself through your local post office. They send you a bunch of paper work but leave out the fact you are supposed to have a release letter givingthem permissionto act on your behalf, a copy of your itinerary and can't process till 2 weeks before your trip to hand walk your application from your post office to fedex. The postmaster at my local PO said most people don't know the rules regarding a 3rd party representation. Save your money! YOU CAN DO IT!

Two Months and Waiting Received confirmation of receipt of my passport for expedited renewal Jan 24, 2017. Now March 22 and still waiting. John Krebs will not return my phone calls or emails. Have reported passport as missing or stolen. Working with my congressional rep to replace my passport.

Is personal data safely removed after cancellation Like others i also had to pay 75 dollars to cancel once i realized that it is not the gov site. Now i am concerning about my personal information. they are charging 75 dollars of cancellation fee to remove personal data safely. Is it trustable? Are they really safely remove personal data?