Great Resource Great Resource - Better than having to go all over to various county recorders' offices. However, I had a little bit of difficulty navigating the sight to actually obtain what I was looking for. Despite great labeling which seemed intuitive, when I clicked on the buttons to try to order a deed from a certain county, there was no response. Then I was redirected. It took a little while to figure out.

Poor Customer Service and a passive aggressive comment to boot. Purchased documents and downloaded from this website. Documents required a password and password we received from the purchase did not work. When I emailed requesting support they replied 'your account has been revoked'. No explanation just revoked.. They claim a refund will be processed but not feeling very confident based on what I read about this shady website. Caviat Emptor people.

Simple request asked three times Simple request asked three times, and not full filled by the company. Purchased deed templates in late June 2023. Downloaded my order. No receipt for my purchase was provided in the download or emailed to me. I needed the receipt to get reimbursed for the expense. I inquired again three weeks later. Still no response from the company. Called the telephone number on the website (buried deep in the site). Went straight to a recording. No opportunity to leave a voicemail; no opportunity to speak with a representative. Earlier this week, I sent another email (in their portal) requesting the receipt. Made mention of potentially writing a “review” if it isn’t resolved. Then I receive a response: “Your order and payment has been canceled. Your limited license to use our documents, or any derivative thereof, is hereby revoked. We do hope that you find something more suitable to your needs elsewhere. Have a wonderful day.” The overreaction to the simple request for a receipt leads me to conclude this company isn’t reputable. They likely violated their TOS taking action they did. Use caution when using this company.

Forms good but not perfect, instructions good, company hostile The forms were easy to use, and the instructions were clear. But some of the information I needed to supply wouldn't fit into the field on the PDF, and there was no way to alter the PDF to make it fit. I used their feedback mechanism to ask them about this, and got back this friendly answer: "Your order and payment has been canceled. Your limited license to use our documents, or any derivative thereof, is hereby revoked. We do hope that you find something more suitable to your needs elsewhere. Have a wonderful day." My account there has been closed, so I couldn't leave a review. No bad reviews, folks!

Account Revoked for choosing wrong document Here is a transcript of our emails. Support has ZERO patience. I chose the wrong document. When I asked for help, they REVOKED MY ACCOUNT!!! Some embecile in Mom's basement is in charge of customer support apparently. I must have interrupted his gaming experience. When I asked for escalation, no change. Their response to me: Your order and payment has been canceled. Your limited license to use our documents, or any derivative thereof, is hereby revoked. We do hope that you find something more suitable to your needs elsewhere. Have a wonderful day. My message to them: I just gave my CC information and mistakenly chose the Trustee Deed. I meant to choose the Beneficiary Deed for Boone County, Missouri. I have not downloaded the Trustee Deed yet. Can you help? Please provide a phone number so I can speak with a person. Thank you, Staff Deeds.com